About Travel Counsellors

We believe the perfect vacation starts with you. We believe in designing a memorable and unique vacation every time. We also believe that your time is very valuable, which is why we love doing all the work.  And, because Travel Counsellors is a family, we understand there are often many different people to consider when building that great getaway – friends, children, spouses, grandparents, aunts and uncles – good thing we’re used to a big family!

Such a simple statement. We care. But it is our culture. Travel Counsellors is made up of over 1100 of the travel industry’s most seasoned professionals in seven countries; we are a family owned business that is even more passionate about travel today then our beginnings 15 years ago. We make our passion work for you. With a global presence, we have partnerships with the world’s finest hotels, cruise lines and tour operators. Handpicking the perfect safari or selecting the world’s most delicious vineyard en route to a magnificent villa, is only the start. You are on vacation from the moment you pick up the phone. We take care of everything and we think of everything. Sunrise check-in? Arrange your excursion to the Ancient Quarter in Hanoi ahead of time? Ensure her sweet sixteen is a day she’ll never forget? No problem; it would be our pleasure.

Our customers are our friends. It is how we treat you from the first phone call to your tenth cruise. For the first four months of 2008, our Travel Counsellors, across seven countries scored a 94% customer service score. Measured by Net Promoter® Score system this world class record speaks volumes about our commitment to you now and in the future.