Sent in by Mark Kidd
Chester le Street, 17 January 2021

Booking a holiday through Jodie has given a huge new experience to us with a very personal approach and found us a holiday of a lifetime.

Sent in by Mollie Walden
Nuneaton, 17 January 2021

Lynn took over our booking during the pandemic. With all the uncertainties and changes in rule we had to change our bookings. Lynn kept us update thoughtout in a timely manner. I could not of asked for a better service. We will definitely be booking with...

Lynn took over our booking during the pandemic. With all the uncertainties and changes in rule we had to change our bookings. Lynn kept us update thoughtout in a timely manner. I could not of asked for a better service. We will definitely be booking with Lynn again.

Sent in by Amy Manton
Bristol, 19 January 2021

Huge thank you to Angela for booking us our Lapland trip for December. Angela did all the hard work and research and worked around our flight times. She found extra activities for the kids I hadn’t even thought of. So easy to book through her and she...

Huge thank you to Angela for booking us our Lapland trip for December. Angela did all the hard work and research and worked around our flight times. She found extra activities for the kids I hadn’t even thought of. So easy to book through her and she explained all the insurance T&C. I would definitely recommend if you are looking to book a holiday.

Sent in by Clair Stockill
Rugeley, 19 January 2021

Angela has been amazing and helped us book up our family holiday, she's gone out of her way to make sure that everything is ok for our 8 year old disabled daughter and I will definitely be booking through her again.

Sent in by Mark Thompson
BISHOP AUCKLAND, 17 January 2021

We’ve received unbelievable support from you on our holidays. Including this last year tenaciously fighting for return of all our deposits! Would never go any where else for holiday / travel bookings and support. Highly recommended!!!!

Sent in by Jonny Green
Reading, 14 January 2021

I have always been extremely impressed with the expert advice and efficient service that Jessica has provided me in helping me to book my holidays. I first came to Jessica when I was thinking about doing a cruise to Iceland and she was very informative...

I have always been extremely impressed with the expert advice and efficient service that Jessica has provided me in helping me to book my holidays. I first came to Jessica when I was thinking about doing a cruise to Iceland and she was very informative about all the places you get to see, along with answering all my questions about the cruise ship itself. She helped me each step of the way to book it and also a nice personal touch is that she checks in with you after your trip to make sure it all went alright. Based on the positive experiences I’ve had with Jessica, I highly recommend having her as your personal travel agent!

Sent in by Yeshim Seyhan
BARNET, 16 January 2021

I booked a holiday to Santa's Lapland in Feb 2020 and wanted to surprise my daughter for Christmas but due to Covid our holiday was cancelled. Han has been my travel agent for years and i know why i have never used anyone else, She provided me with excellent...

I booked a holiday to Santa's Lapland in Feb 2020 and wanted to surprise my daughter for Christmas but due to Covid our holiday was cancelled. Han has been my travel agent for years and i know why i have never used anyone else, She provided me with excellent advice and kept me up to date with my refund process which she managed to get back for me. Her kind heart and positive attitude during this difficult time made it easier. I look forward to booking with her again in 2021 if we are are free from this pandemic :)

Sent in by Lindsey Bedford
Huddersfield, 17 January 2021

Cannot recommend this lady enough! She has made booking and rearranging our family holiday due to Covid stress free. 3rd Time Lucky!

Sent in by Louise Weston
LEAMINGTON SPA, 19 January 2021

Angela has been so helpful and has enabled us to book our magical holiday. Thank you Angela, you’ve been great and we can’t wait for our first family holiday abroad.

Sent in by Lisa Webster
Sheffield, 18 January 2021

Romani has been amazing from the beginning! She has been super helpful in designing a perfect holiday personally suited to what we asked for - and much more!! Back in March when the uncertainty arose regarding travel we knew exactly where we stood every...

Romani has been amazing from the beginning! She has been super helpful in designing a perfect holiday personally suited to what we asked for - and much more!! Back in March when the uncertainty arose regarding travel we knew exactly where we stood every step of the way and this put us at such ease - we have 100% faith in Romani and cannot wait to rebook another fantastic trip!! A professional service whereby you feel personally taken care of which adds that extra sparkle to the experience!

Sent in by Wendy Knight
Redditch, 19 January 2021

We booked our trip of a life time to America with Angela in January 2020, 6 people with hotels and RV hire touring the west coast of America! It was so easy to organise and it really took all of the stress away from me so I could really look forward...

We booked our trip of a life time to America with Angela in January 2020, 6 people with hotels and RV hire touring the west coast of America! It was so easy to organise and it really took all of the stress away from me so I could really look forward to the trip. We paid our deposit and everything was booked. Then Covid hit and immediately Angela got in touch to reassure us that she was monitoring the situation with her team at Travel Counsellors. It soon became clear we would not be travelling in July and we were offered a full refund or credit. We opted for the credit as its nice to have the money put aside and we have now booked for a completely different holiday in 2021 and we’ve even got a bit left over for a weekend away later in the year. Angela has kept in regular contact throughout and I would always book with Travel Counsellors in future. Angela makes sure she understands your exact requirements and ensures you get the best deal. Highly recommend

Sent in by Laura Moores
Bury, 14 January 2021

I recently contacted Jemma as I was looking to book a holiday for the Summer 2021. The service she gave me was fantastic. She asked me exactly what I was looking for and promptly found a range of hotels and holidays to match the criteria I gave her. She...

I recently contacted Jemma as I was looking to book a holiday for the Summer 2021. The service she gave me was fantastic. She asked me exactly what I was looking for and promptly found a range of hotels and holidays to match the criteria I gave her. She was very thorough in her research and the process of booking could not of been any easier. I also feel at ease knowing that we have booked through Jemma. Should there be any problems with our holiday due to covid restrictions, I am confident that she will sort it out on our behalf. I would not hesitate to recommend Jemma to any of my family and friends.

Sent in by Lisa Conway
Coventry , 19 January 2021

Booked the Xmas market today for 3 nights. Angela was thorough with all the details and t&c ensuring I felt at ease due to the pandemic. Angela went the extra mile to ensure the dates suited our family commitments. Very impressed and felt safe booking...

Booked the Xmas market today for 3 nights. Angela was thorough with all the details and t&c ensuring I felt at ease due to the pandemic. Angela went the extra mile to ensure the dates suited our family commitments. Very impressed and felt safe booking at this uncertain time.

Sent in by Sam Head
Buckinghamshire , 17 January 2021

Claire was amazing - totally took the stress out of finding a holiday. She listened to our numerous request and feedback and provided plenty of great holiday options, when our requirements slightly changed she was happy to accommodate further searches....

Claire was amazing - totally took the stress out of finding a holiday. She listened to our numerous request and feedback and provided plenty of great holiday options, when our requirements slightly changed she was happy to accommodate further searches. The information provided was in a in super, easy to read format with plenty of detail. Great service, wouldn’t hesitate to recommend or use Claire again for future holidays.

Sent in by Jill Mayger
Maidstone, 15 January 2021

Last year we booked a holiday to Sardinia with Claire at Travel Counsellors. We booked, before the COVID-19 restrictions, a non-refundable hotel which we accepted as we had travel insurance. As conditions worsen, plus we are both in our 70’s, we decided...

Last year we booked a holiday to Sardinia with Claire at Travel Counsellors. We booked, before the COVID-19 restrictions, a non-refundable hotel which we accepted as we had travel insurance. As conditions worsen, plus we are both in our 70’s, we decided it was not advisable to travel. Claire has been so good as she negotiated with the supplier and she was successful in transferring the hotel booking for this year plus kept the monies for the flight in the kitty. We have paid a bit extra this year, but this has only been possible with Claire’s efforts otherwise we would have lost all the monies paid for the hotel. We will certainly be using Claire again and would thoroughly recommend Travel Counsellors Jill & John

Sent in by Kathryn Clarke
Bidford-upon-Avon, 19 January 2021

Holiday Booked! Angela gave us lots of great holiday options to match our criteria and budget. We played with dates and duration to get the best rates and nothing was too much trouble. The proposals are detailed and the booking process easy and secure....

Holiday Booked! Angela gave us lots of great holiday options to match our criteria and budget. We played with dates and duration to get the best rates and nothing was too much trouble. The proposals are detailed and the booking process easy and secure. We just can’t wait for our holiday to discover the town’s and villages around Lake Garda and revisit old favourites Venice and Verona that hold special memories for us. Thanks Angela for all of your time and effort to find our perfect holiday!

Sent in by Suley Suleyman
Barnet, Hertfordshire, 16 January 2021

I booked with Han after being recommended by my sister, Things became worrying and difficult before my departure to Dubai due to Covid19 and my holiday was cancelled, Han was incredibly helpful with up to date information over the Christmas holidays ,...

I booked with Han after being recommended by my sister, Things became worrying and difficult before my departure to Dubai due to Covid19 and my holiday was cancelled, Han was incredibly helpful with up to date information over the Christmas holidays , she also worked on rebooking my holiday on New years day which was finally booked! I also wanted to extended my holiday whilst in Dubai and none of the work she did for me was too much trouble she made everything easy for me i was totally stress free. I cannot thank her enough and couldn't of asked for a better service. I will definitely recommend her to all my friends and thank my sister for recommending her to me.

Sent in by Hulya Shukru
Brookmans Park, 16 January 2021

It was the first time we booked with Han and have no regrets, Our holiday was during the Goverment restrictions and could of been a nightmare, but Han was giving us updates constantly and made sure we didn't have to worry about a thing. She has been...

It was the first time we booked with Han and have no regrets, Our holiday was during the Goverment restrictions and could of been a nightmare, but Han was giving us updates constantly and made sure we didn't have to worry about a thing. She has been exceptional from start to finish, Nothing was too much trouble and i knew she would always be there no matter what time of day i contacted her. She makes the whole process stress free. She is also very caring and i will recommend her to everyone i know. x