Based in Colchester

Liz Standley

Available for new enquiries

It's Nice To Meet You

Hello! I’m Liz and I am a Travel Counsellor and someone who has worked in the travel industry for many years, I can provide you with a personal, friendly and bespoke travel agency service which is second to none.

I’m based in Wivenhoe, near Colchester, Essex, but my customers come from all over the Uk and the World! As your Travel Counsellor, I can arrange a holiday tailored to meet your personal needs, dreams and desires. I take care of everything right down to the tiniest detail, so that you can enjoy a stress-free and hassle-free holiday.

Whatever your holiday choice, whether it be relaxing in the Maldives, enjoying a city break in Europe, enjoying a family holiday in the Canaries, or a city break in New York, a trip to Vietnam and Cambodia, a magical trip to Lapland, a cruise on Celebrity Beyond, skiing in Colorado, or a cottage in Cornwall. I’m here to help.

I am proud to work for multi-award-winning Travel Counsellors, a company with a high customer satisfaction score unrivalled by other travel agents. Our trophy cabinet is so jam-packed!

Also, to give you peace of mind, your money is 100% safe with Travel Counsellors as it is protected by both ATOL and the unique Travel Counsellors’ Trust, protection which no other travel agency provides.

I very much look forward to becoming your personal Travel Counsellor. Please contact me by email or phone so that I can get to know you and discuss your holiday needs.

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6/22/2022

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Kenyan Safari and Zanzibar beach fun!

04 November 2019

A safari has been on my bucket list for a little while, but I was waiting for my daughter (Mathilde) to be old enough to enjoy it. For this trip she was nearly 7 and what an experience it was! We flew to Nairobi with BA and started our trip visiting friends, who moved to Kenya last year. They live in Nanyuki, north of Nairobi. It can be reached by a Safarilink plane from Nairobi, but we chose to travel by taxi as was cheaper. The journey was long, taking around 4 hours. It’s a beautiful part of Kenya and known for its gateway to Mount Kenya. We stayed for 4 nights and had some lovely days out. The first day Mathilde went horse riding with her friends, we visited Mount Kenya Wildlife Conservancy, where we were able to get close with some injured and rescued animals, including a tortoise called Speedy! Mathilde fed a beautiful little orphaned Gazelle with a bottle. Another day we visited Ol Pejeta Conservancy, situated right on the equator and home to the "Big five game" (lion, Cape buffalo, African elephant, leopard and rhino). It is a wonderful place where you drive around in your own vehicle. Ol Pejata works to conserve wildlife and we loved it. They also house the last 2 Northern White Rhinos (both female), extinct in the wild. They are hoping to fertilise some eggs with frozen sperm from two male Rhinos they collected a few years ago. The last day of our visit we went to a ranch where again we drove around in our friends 4 x 4 Land Cruiser. We packed the car with all the kids and provisions of Ginger Ale and Rum to drink at a fabulous viewing point! The weather was wet, but we saw lots of wildlife, including a lioness and 2 cubs. We were sad to say goodbye to our friends, but we headed back to Nairobi for the next part of our adventure - The Masai Mara for a 3 night safari! We took an early morning flight with Safarilink from Nairobi, Wilson airport, landing on the Keekorok landing strip ready and eager to see lots of animals. And boy it didn't disappoint! Within the 1st half an hour of our 1st game drive we saw two leopards! We had a morning game drive every day at 6.30am, which I thought Mathilde would struggle with, but she loved it! Every afternoon we had another one at 3pm. We enjoyed relaxing in the afternoon at the lodge swimming pool and enjoying the gardens and hippo pool! One afternoon we visited the Masai Village, a bit of a tourist trap, but good to show Mathilde how the Masai tribes live/lived. During the rest of the trip we managed to see the "Big Five Game" and lots of elephants, zebras, giraffes and some close encounters with lots of lions! Then on the last day we saw a Rhino (one of only 40 in the Masai Mara) and a pack of 5 cheetahs. After 3 nights we travelled back to Nairobi and stayed a night at the Hilton Doubletree by the airport. It was good to stop and relax, swim in the rooftop pool and get ready for the last stop of our African adventure! The next stop was Zanzibar and 4 nights on the north coast by the town of Nungwi. The beaches on the north coast are stunning and the one at the La Gemma Dell'Est hotel didn't disappoint! This is an all-inclusive hotel and the food, facilities and gardens were outstanding. We were upgrade to a room in the Presidential Villa, we had a private pool, just shared with 4 other rooms! We relaxed, swam in the pools and snorkeled in the sea, ate good food and drank lovely cocktails and mocktails! One morning we booked a trip to Mnemba Island with some Dolphin searching on the way. What a beautiful place. It’s a true barefoot feel island boasting Naomi Campbell, Bill Gates and Tom Cruise as former guests! We couldn't step foot on the island, but we anchored up and did some snorkeling just off the beach. We saw lots of beautiful fish and on the way home our captain plunged into some of the shallow waters and came back up with some colourful starfish. Mathilde enjoyed looking at them and picking them up, before we placed them back in the Indian Ocean. After 4 nights in Zanzibar, we headed home via Nairobi to get our BA flight back to London. We had a 6 hour wait in Nairobi, but we checked into the Swissport Lounge, perfectly situated at gate 10, where the BA flight departs from. The Premium Economy seats were a good call for the way home and we both managed to sleep, before we touched down in London to a cold and cloudy morning. Take us back to those African Skies and bright blue Zanzibar waters!

A weekend in Amsterdam and a tour of Holland America Line’s cruise ship MS Koningsdam

27 September 2017

In September 2017 I was lucky to be one of a small group of Travel Counsellors invited to visit Holland America Line’s newest cruise ship, MS Koningsdam, when she was docked in Amsterdam. It was also great to spend a weekend break in the wonderful vibrant city of Amsterdam hosted by Super Break who organise inspiring short breaks in the UK and Europe. We flew to Schiphol International Airport and took a train (they run every 10 minutes) to Amsterdam’s Central Station. We stayed at the Movenpick Hotel, which is a short walk from the station and handy for taking a break in Amsterdam. After a morning walking tour, which took us along canals, over bridges and past gabled buildings, museums and through the famous Dam Square, Rembrandt Square and the Leidseplan, we had a typical Dutch lunch at Haesje Claes. In the evening, we were treated by Super Break to a dinner canal cruise. It was great to see the city lit up at night and to glide past the Skinny Bridge, the Opera House and Anne Frank’s House and Museum. Amsterdam is a vibrant and interesting city and a great place to people watch. It does not disappoint. We visited the Sky Lounge on the Saturday night -- a great place from which to view the city. Early on Sunday morning we were woken to the sight and sound of MS Koningsdam mooring on the quayside just outside our hotel. She was a beautiful sight. She is a medium-sized cruise ship carrying 2,650 passengers. Launched into service in 2016, she is the first of her class ushering in a new era of Pinnacle-class cruising. The ship was truly impressive. The décor, which has a musical theme, was lovely. The central atrium at the heart of the ship soaring three decks high was incredible. There is a wide range of accommodation for all budgets, from state rooms and suites to family cabins. Delicious and exciting food and dining options range from informal buffet areas to speciality restaurants (Italian, French, Asian, American etc.) There is everything from burger and fries by the lido pool to the Pan-Asian flavours of the Tamarind restaurant to the ultimate and luxurious dining experience of the Pinnacle Grill. For ‘foodies’ a unique dining and culinary experience is America’s Test Kitchen where guests can experience an exciting array of live onboard cooking shows and hands-on workshops. On our visit, we were treated to a delicious lunch served by friendly staff in the spacious and beautiful main dining room. Activity and entertainment options abound, including classes to learn something new and film and stage shows. In addition to the cookery school, activities include wine-blending classes (at Blend), digital workshops, and BBC Earth Experiences, and much more. You can rejuvenate at Greenhouse Spa & Salon, take a Pilates class or simply relax and unwind. There are two swimming pools and a fitness centre, as well as basket and volleyball courts. There are also dazzling entertainment and nightlife options. There is an excellent choice of bars and there is a casino. For children, Club HAL, Holland America Line’s youth activities program, offers an array of entertaining events for children and young people aged 3-17, supervised by professionally trained staff. They can, for example, join others of the same age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. It was great to visit Amsterdam and to have a guided tour of MS Koningsdam. I hope to visit Amsterdam again; and to take a cruise on MS Koningsdam one day in the future. If you would like to find out more about MS Koningsdam and Holland America Line cruises or about taking a holiday break in Amsterdam, then please do get in touch. I would love to hear from you.

Eurocamping on the Med

20 June 2017

In June I took a short Eurocamp break on the Med at Marseillan-Plage in the Languedoc-Roussillon region of south-west France. It was great to get away for a few days! Eurocamp has a wide choice of locations in Europe (over 180 sites in 13 countries and islands, including France, Spain and Italy). One of the advantages of Eurocamp is that you can arrive and depart on any day of the week and there is no minimum duration. We stayed for four nights from Friday to Tuesday. We flew to Carcassonne where my parents picked us up, but there are other airports nearby at Montpellier and Nimes, with Beziers (19km) being the nearest to the site. Eurocamp has plenty of campsites next to the sea, and this influenced our choice of Marseillan-Plage where we stayed at the four-star Beach Garden site which had direct access to a wonderful sandy beach and to the blue waters of the Med. On site were a magnificent lagoon-style pool and a 33 metre pool. There were waterslides and a children’s pool with water-shooting fish and dragons. My 4-year-old daughter loved it! We were also free to use the pool complex just down the road at the Beach Club site but we were happy where we were! Our site, at Beach Garden, had a spa and kids’ clubs, playgrounds for children, and various sports’ facilities. There was something available for all age-groups. Eurocamp has a wide range of well-equipped accommodation to choose from, including holiday homes, tents, lodges and bungalows. We stayed in an excellently equipped mobile home with a covered terrace, barbecue, etc. The air-conditioning was excellent and we needed it, as the temperatures were in the 80s! On site was a really good boulangerie where we bought delicious crusty baguettes for our breakfasts and picnic lunches. It also sold pizzas. Although there were supermarkets within close driving distance we used the site supermarket for our provisions as we were only there for a few days. We had a couple of meals out, one just down the road from the site and the other at a restaurant in the wine-growing village of Florensac just 20 minutes away. The site has a bar where we sat drying off in the sun and drinking cold beers and rosé wine after our swims. It also has a restaurant with views over the pool and the sea. Perhaps we will try the restaurant next time! There are interesting places to visit in the locality. Marseillan, just down the road, is a pretty portside town. We also visited Vias where we had a swim and looked for shells at Vias plage. Sète and Agde are also great places to visit. There is an aquarium and forest adventure trail at Agde. There are pretty wine villages inland. The Canal du Midi, a UNESCO World Heritage site, goes into the sea at nearby Marseillan. The Canal is great for cycling along and for boating trips. All in all we had a great short break with Eurocamp in this lovely part of la Belle France!

Rome

09 May 2017

In May I spent a fantastic few days in Rome. It is a buzzing and energetic city where classical ruins and early Christian churches stand alongside Renaissance palazzos and Baroque fountains. Its attractions are endless. They include, for instance, the Colosseum, the Roman Forum, the Borghese Gallery (with one of the finest art collections in the world), the Vatican Museums, the Sistine Chapel, the Spanish Steps, St Peter’s (the largest church in Christendom) and the Trevi Fountain. Most of these are within walking distance of each other. Eating out, shopping and nightlife are also great. Its Mediterranean climate is also a plus factor. On our visit, we visited one of Rome’s best-known attractions, the Pantheon. It was hard to believe that this Roman temple to the gods was nearly 2,000 years old and that its huge bronze doors were original! We took a short walk from the Pantheon to the famous Piazza Navona with its three fountains, the most impressive being Bernini’s fountain of the Four Rivers. It was great to sit there in the sunshine with an Aperol spritz, a delicious Italian cocktail, and soak up the atmosphere. Rome is full of hidden gems, and not far from the Pantheon we came across the beautiful Church of Sant'Ignazio di Loyola. Its frescoes are breath-taking, particularly those on the ceiling with its optical illusion of a ‘dome’. It made a great substitute for the famous Sistine Chapel which we did not have time to visit. We must do that next time! We also spent an hour or so in the beautiful Giardino degli Aranci (Orange Garden) on the Aventine Hill with its wonderful panoramic views over the city, particularly towards St Peter's. It is a tranquil leafy place. Nearby are the beautiful church of S. Sabina, and, in the Piazza dei Cavalieri di Malta, the famous keyhole view of St Peter's. On our way back to Ciampino Airport we travelled along the famous Appian Way, constructed in 312 BC to move troops and goods swiftly between Rome and the south. Its semi-rural feeling was a contrast to the buzz of the city. If you have the time it is worth taking a trip out of Rome to visit the many other interesting places, such as Ostia Antica (Rome’s former port and town which has been excavated to give you a real sense of what life was like in an ancient Roman town) and the ancient Etruscan tombs at the UNESCO World Heritage sites of Cerveteri and Tarquinia in northern Lazio. We were lucky enough to get the opportunity to visit beautiful Lake Bracciano, a huge volcanic lake about an hour’s drive to the north of Rome. It is excellent for swimming and even has its own steamer which crosses the lake between Bracciano and Trevigano. Tom Cruise and Katie Holmes were married at Bracciano Castle which overlooks the lake. Eating out in Rome is great. There is a vibrant café life and there are excellent restaurants. If you like pizzas, pasta and ice cream this is the place to come! We had an excellent meal at Sagra del Vino da Candido, a family-run restaurant offering traditional Roman cuisine. This was in addition to the wine, cocktails and delicious coffees we had sitting out in the sunshine. If you would like me to arrange a holiday for you in Rome, then please do contact me. Travel Counsellors has a wide range of holidays on offer both in Rome and in other parts of Italy. If you have half the fun I had, then you will have had a super time! Ciao!

Fun in Fuerteventura!

19 March 2017

At the beginning of March 2017, I had a great holiday with my four year old daughter in beautiful Fuerteventura, one of the Canary Islands. It was our first time there and the experience was fantastic. We had great fun and I highly recommend it. Fuerteventura, the second largest of Spain’s Canary Islands, lies in the Atlantic Ocean 100 km off the coast of Africa. With over 3,000 hours of sunshine each year, it is an all-year-round holiday destination. The weather is similar to the weather in Florida and Mexico which are on the same latitude. We had excellent weather with temperatures in the high 20s for our stay in March – not bad when it was cold and rainy in England! We flew from Stansted (a 4 hour flight) and hired a car, but shared transfers and private transfers are available from the airport. My daughter loved the little red Fiat 500 we hired. It looked like a Noddy car! Travel Counsellors has a wide selection of hotels to offer you in Fuerteventura (from 3 star to 5 star luxury). We stayed at one of TC’s top-selling hotels in Fuerteventura, the Suite Hotel Atlantis (4 star superior, all inclusive), situated in Corralejo to the north of the island. With one and two-bedroom suites, the hotel is perfect for both family and adult-only holidays. The hotel has a wealth of facilities. There are lots of swimming pools and facilities for children. My daughter particularly loved the kids’ club. The hotel is also suitable for adult-only holidays as it has a premium adults’ only section with its own adult-only pool and lounge plus access in the main resort to an adult-only restaurant. We spent a lot of time on the beaches. Fuerteventura has miles and miles of sandy beaches and golden sand dunes, some of the most impressive in Europe. Water sports are popular, with surfing, windsurfing, kite surfing and water skiing. We particularly enjoyed our trip to the fantastic beaches and crystal-clear lagoons at El Cotillo, a small rustic fishing village on the northwest corner of Fuerteventura, and less than half an hour’s drive from Corralejo. We had a fantastic meal at La Vaca Azul (the Blue Cow) restaurant in El Cotillo with a roof terrace looking out to sea and over the harbour. One of the best days of our holiday was our boat trip to the Island of Lobos (Isla de Lobos) offered by a company called Fuertecharter. We were picked up from our hotel and sailed by catamaran and then by high-speed rib to the island. Our trip included free lunch and drinks, paddle boarding, kayaking and scuba diving. We swam from the catamaran in lovely clear water with the fish swimming round us. The crew took free photos of us underwater which we could download free from Fuertecharter’s website. It was a wonderful day out. We really enjoyed our stay in Fuerteventura. With perfect weather, beautiful sandy beaches, crystal-clear blue seas and good restaurants, what more could we want? We loved it! If you want to find out more about Fuerteventura and the hotels and holidays Travel Counsellors can offer you, then please feel free to contact me. I will be happy to help plan your holiday on the beautiful island of Fuerteventura, or on any of the other Canary Islands. Adiós y felices vacaciones!

Holidaying with your dog in France

13 February 2017

You may want to take your dog on holiday with you to France– perhaps because she is one of the family or because you haven’t got anyone to look after her or you don’t want her to stay in kennels (because of the cost or potential trauma). I have dog called Saffie and I have often taken her to France. Taking a dog to France (and other European countries) is not difficult. In this blog I provide you with some useful tips and advice about doing so. Driving in France with your dog is much easier than in the UK because on all the main roads across France there are Service Areas (Aires) where you can let your dog out for a short break. These Aires have lots of space with grass and shady areas and picnic tables and toilet facilities. When you book your holiday, you will need to get me as your Travel Counsellor to check whether dogs are allowed and whether the accommodation is suitable (e.g. whether there is sufficient shade, if there is space for it to play, if the property is secure). You will also need to get me to check what requirements the travel company has with regards to taking your dog. As you will need to take your dog to a vet in France before you travel back to the UK, I can fix this up for you as I speak French. Under the EU Pets Travel Scheme (PETS) your dog (or cat) can re-enter the UK from another EU country without having to be quarantined. Special rules apply to guide and assistance dogs. Similar rules apply to cats. None of these rules are currently affected by Brexit. To enter France Your dog must be microchipped and have a valid EU Pet Passport and up-to-date and certificated vaccinations. Your dog must also have been vaccinated against rabies in the previous 21 days or have an in-date rabies booster. If your dog misses a rabies booster you will not be able to travel for 21 days. Your dog must be at least 15 weeks old at the time of travel. How to get an EU Pet Passport Step 1 Get your dog microchipped (it is a good idea to keep a note of this number and see that it has been correctly recorded on all documentation). Step 2 Get your dog vaccinated against rabies. This can only be done after your dog has been microchipped, otherwise it will have to be done again. Make sure the vaccination record contains: the correct microchip number; the vaccination date and vaccine details; the date by which the booster vaccination must be given. . Step 3 Applying for an EU Pet Passport This can be obtained from a vet in the UK. As the rabies vaccine must be given at least 21 days before you travel, you will need to apply for the Passport at least 21 days before you travel. The vet will vaccinate your dog against rabies (if needed) and complete the Passport for you. The passport will list the various treatments your dog has had. Checking in on departure All you will need to do is show the Pet Passport. On Channel crossings your dog will be required to remain in the car, but on longer crossings (e.g. to Brittany) there may be special provision for dogs. There is a small charge (usually about £15-£20 each way). The check-in time will be a little earlier if you are travelling with a dog. Bringing your dog back into the UK Your dog must be microchipped, have an EU Pet Passport, and have been vaccinated against rabies. It must also have been treated by a vet in France for tapeworm (and have had it recorded in the Pet Passport). This tapeworm treatment must have been given no less than 24 hours and no more than 120 hours (5 days) before your scheduled arrival time in the UK. I can fix this up for you if you like. When you arrive at passport control, your dog’s Pet Passport will be checked and its microchip read. So taking a dog to France is easy. You will have a great time with your dog and your dog will love it. When you have done it once, you will want to do it again! Bon voyage et bonnes vacances à vous et à votre chien! Details correct as of February 2017 but please get in touch with me for further information.

My customer stories

Sent by David Barrett

We wanted an East Coast Florida Adventure starting in Daytona to Key West…We asked Liz to see if she could create a holiday Agenda to suit….it was Superb..Her tour would take us to Daytona..to NASA, Cape Canavrel..to Duck Key..to Key West and finally to Miami…everything went swimmingly from flights/accomadations/car hire/locations etc…Liz took all the stress and strain away from having to try booking this all ourselves..and remained on hand throughout our holiday in case of any problems(albeit there were none)..we will definitely be using Liz services on future trips and holidays…in addition thank you Liz for all your advice and information pre booking …we will certainly recommend you to all our family and friend …till the next journey!!..Dave and Sally

Sent by Peter North

Liz Stanley’s planning and attention to detail were superb. This meant that our trip to Australia went very smoothly and seamlessly. Liz’s selection of Emirates’ flights and her choice of hotels were excellent. We will never go abroad without enlisting Liz’s assistance. She makes travels stress free.

Sent by L Cornwell

Wow!! What can we say? Many thanks for organising an amazing holiday. All the trips ran like clockwork. Transfers we all excellent and arrived on time (subject to traffic) and the hotels were amazing and very much our taste. Costa Rica is a beautiful country with very friendly people who are very proud of where they live. This shines through in everything they do. Thinking caps on for the next one!

Sent by Glenda Dixey

Using Liz Standley to arrange every aspect of our recent month long holiday ensured that we had a stress free time.. Thank you

Sent by Rebecca Jenner

Our holiday booking , travel and whole experience was completely hassle free thanks to Liz. She found exactly what we wanted and took all the stress and time out of searching for the best deal , thanks Liz

Sent by Lisa Bass

I have used Liz on more than one occasion to book holidays and have to say she is amazing. She is very knowledgeable helpful and always at the end of the phone if needed. She has great ideas. and that personal touch really goes along way. If you are thinking of booking with Liz I would say don’t hesitate. Thanks Liz our recent trip lived up to expectations.

Sent by Elspeth Turk

Liz arranged a lovely holiday for my husband and I to The Seychelles. It was a pleasure dealing with her and she organised everything perfectly.

Sent by Marianne Bole

Having known Liz for many years I felt that I would like to put my trust in her to book our exciting new venture to Costa Rica. We had set ideas of where we would like to go and certain accommodations which we favoured.Also we had constraints on dates which meant that we were travelling in high season. Liz is very enthusiastic ,was always very approachable and did everything to satisfy our requests. She worked with the CR agent and even managed to reschedule the itinerary to suit our requirements. Liz called me prior to the trip wishing us a happy holiday and contacted me on return for feedback . I would not hesitate to recommend Liz Standley and Travel Counsellors for a future trip.

Sent by Vanessa Gillbanks

Liz Standley was so helpful and thoughtful and thorough helping us plan a short trip to Christmas market in Tallin. We traveled with children and disabilities so we had additional things to consider and deal with and Liz helped with and took care of everything for us even helping change hotel at last minute due to finding access to our first choice hotel was not as disability friendly as we had first thought. Liz was however onto this on our behalf. Liz also assisted with sorting assistance at the airports too . So very glad we had Liz Standley assisting us on this trip really can’t thank her enough was very worried about taking this trip as not flown to another Country for a long time but Liz was ahead of us all the way and there for reassurance even if we had already asked her. Wonderful service and will definitely use again and would recommend Liz to anyone else thinking of travelling.

Sent by Natalie Pruzhanova

I’m so glad we found Liz Standley she is fantastic at finding the perfect trips for us with exactly what we wanted. She has booked so many of our trips now and it gives me so much confidence knowing I can turn to her if needed. She gives our two young daughters little gifts for the flights which is such a sweet touch! Thank you so much Liz for planning our amazing adventures! The Pruzhanov Family

Sent by Nicola Lockwood-Pugh

We book the majority of our trips now through Liz Standley and wouldn't go anywhere else - fantastic knowledge of wherever we go, always get a fabulous hotel, great trips and being handed all the paperwork before you go is a bonus! We have just been to Iceland and had such a great time - the trips were brilliant. Thanks for another great trip, Liz!

Sent by Bernie Hughes

Thank you Liz Standley for organising our trip to Lisbon. It was a great experience from start to finish. Communication was excellent, hotel chosen was excellent, booking details, boarding passes, transfers, hotel etc all went without a hitch and we all had a great time. Thank you so much

Sent by Jo Callaghan

I thoroughly recommend Liz Standley for all you travel needs. She is very knowledgeable and is great on advising where to go in the world to fulfil your needs and wants. She is also available for anything you may need while you are away which is very comforting. She organises great and unusual holidays for my whole family and has never disappointed!

Sent by Colin Williams

We asked Liz to assist us with a trip to Canada taking in train, cruise and stays in Vancouver. We asked her to prepare a schedule along with costings which were always prepared quickly and always came with recommendations. This was not an easy task given the length of stay along with things we wanted to include. Her help and expertise was invaluable and was very much appreciated by both myself and my wife. Thank you Liz for all your hard work - we had a great time and would not hesitate to use your services again in the future.

Sent by Nigel Bateman

Right from the start of the planning for our trip to Japan, Liz Standley was helpful, engaged and professional. She tailored our plans with many helpful suggestions. As the plan progressed, we were pleased that Liz was always available to deal with the many queries we had, whether face-to-face, by phone or e-mail. Our itinerary was complex, but Liz did a fantastic job co-ordinating with ExoTravel in Japan to ensure everything went smoothly. The self-guide offline app was invaluable. We had a fantastic time. We would not hesitate to work with her for future trips.

Sent by Barbara Wilbraham

Liz Standley was super for our trip to Columbia.

Sent by Catherine McDonald

We recently enjoyed a fabulous family holiday at Capo di Corfu. Not only did Liz Standley recommend the resort, she also took control of all of the necessary bookings and check-ins. Liz was always on hand to answer our queries in the run up to the holiday and was very quick to respond - despite being away herself. All transfers and bookings worked like clockwork. I wouldn't hesitate to use Liz's services again.

Sent by Tamzin Babatola

Liz always finds exactly what I ask for, even at extremely short notice! We have used her skills and expertise multiple times and will continue to use her in the future. She makes the whole process so much easier. Thanks again Liz.

Sent by Jayne Meek

Liz worked with us to create our perfect trip to Iceland and was on hand when we had a problem while we were away to get it resolved quickly. Her care and attention to detail will ensure your trip goes smoothly, enabling you to create memories.

Sent by Glen Tilbury

I contacted Liz Standley as she came recommended by a friend and I wanted a family holiday for 5. Milestone birthdays for this year so I wanted something a bit special and most importantly hassle free. Liz’s advice was sound and everything was like clockwork. When I had a question of which I had many, she was very swift with her responses and put my mind completely at ease. I would definitely ask Liz to organise any future holiday we take.

Sent by Caroline Beament

Liz Standley really knows her stuff when arranging our holidays. This is the second time we have used Liz, the first being for our honeymoon. Her service is amazing. Any questions I had, she was there to answer my questions and wanted to make sure we had checked in ok when at the airport. Definitely will trust Liz to book our next adventure

Sent by Clare Burgess

As always, Liz helped us find just what we wanted. We needed a change and had never thought about going to Corsica until Liz suggested it. We loved it and were so pleased with the holiday overall. Liz has been helping us for quite a few years now and we can always rely on an excellent and very professional service plus support. Would highly recommend and often do to family and friends.

Sent by Jules Peris

Liz has been so helpful to us as we planned our holiday. Liz has such good knowledge and was very understanding of our family's needs. She replied to our frequent queries quickly and we wouldn't have the great holiday that we did without her help.

Sent by Nick Wright

Another great holiday arranged by Liz Standley this time to Corfu. Lovel villa and location.

Sent by Ruth Nicholson

Liz Standley did an exceptional job. I was not sure where to go and on learning what we wanted from our holiday she suggested the Azores and it was perfect. Her knowledge of locations and what they have to offer is exceptional. She made the process of booking painless and followed up to see how the trip went. I was so happy with the experience I have asked her to look into another of her suggestions, Iceland for a further getaway later in the year. I highly recommend her for all your holiday booking needs

Sent by Clara Fairley

This is the first time we have ever booked a holiday through a travel agent and we will never revert back to self booking again! From the first moment I was recommended Liz Standley I was not disappointed, she made me feel at ease throughout the entire holiday process. Initially I had no idea what type of holiday we wanted as a family, but I knew we wanted Greece as our destination. Liz and I discussed our family requirements and our expectations and from this conversation she found me the most amazing Eagles Villas located in Halkidiki. The resort was located on unspoiled landscapes with elegant accommodation and magnificent views. I would recommend the service Liz provides to anyone looking for a unique and individually tailored holiday, which will make you reminisce for years to come.

Sent by Sara Marshall

We just returned from an amazing island hopping adventure in Greece, organised by the brilliant Liz Stanley. We felt like we got 4 different holidays in one, as we stayed in 4 different places over 3 beautiful and distinct islands. Skiathos with it's hustle and bustle and it's beautiful beaches. Skopelos with it's gorgeous town (our favourite town) and Mama Mia Chapel and beaches. Allonissos with it's relaxed atmosphere and amazing marine park with fabulous snorkeling! All the transfers were well organised and there was very little travelling to and from hotels. The hotels were all clean and staff lovely. A real trip with something for everyone. Thank you Liz!

Sent by Melanie Bailey

Absolutely love using Liz Standley to help organise our holidays. We have booked numerous holidays through Liz Standley , the latest being to Tenerife , and every one has been superb .All our paperwork is taken care of and we are kept informed at every stage with a follow up on our return. If you want a hassle free booked holiday then please consider using Liz Standley .

Sent by Ken Bailey

We have used Liz for our holidays on a number of occasions as have members of our family. We always get absolutely first class service and advice and have never been let down either by Liz or the destination she has helped us choose. Liz keeps us fully informed before our departure and always follows up on our return. We thoroughly recommend Liz for that extra layer of support and peace of mind..

Sent by Sarah Harris

Liz was extremely helpful and efficient in finding us the holiday we wanted at very short notice. We gave her quite specific requirements and she found us an excellent hotel in a lovely location. She definitely managed to 'tick' all the boxes for the holiday we wished for. I cannot thoroughly recommend her and will be doing so to friends and family. We will definitely be using her services again.

Sent by Roger Pountain

Liz Standley of Travel Counsellors did a spectacular job for us planning a 5-week your of the USA in spring/summer 2023, coping very well when we abandoned a similar plan a year or two earlier, and then also managing excellently when my wife and I kept finding it hard to agree on what places to visit! We are in our 70s, and wanted to see as much of the States as possible in a few weeks. We also specified using trains as much as possible, but had to drive a lot in Utah and Arizona, which I was very nervous about but she was good about that too. She juggled things so that out of the dozen (rather smart!) hotels we needed, many were very easy to get to from main transport hubs, some of them in literal walking distance. In addition she arranged ten guided tours, all excellent and well thought out. We could not possibly have organised ourselves to get a flavour of New York, Washington, Chicago, New Orleans, Denver, Salt Lake City, Sedona, Flagstaff and Phoenix, and four of the national parks of Utah; plus the astounding Antelope slot canyon, and the stupendous river overview at Horseshoe Bend. Liz talked us down gently from the start when we wanted to aim for Yellowstone as our top priority. (We had somehow failed to realise it’s rather a long way north, shall we say!). In addition it was beyond the call of duty when she proved - as promised - to be available at any time to solve the one or two puzzles and confusions which inevitably crop up on such a complicated trip. None of them was her mistake, either. Even the documentation she sent us by post and by email was extremely easy to follow, as we could easily get confused when doing so much travelling! She had thought of everything. The woman deserves a medal. She even sent us flowers the day we got home. She should have had the flowers herself! Roger Pountain, Edinburgh

Sent by Craig Vasconcelos

Liz was a godsend whilst booking this trip. So much easier than trying to plan it all myself and it really was a weight off, having her at the end of the phone any time I had any questions/issues. Highly recommended.

Sent by Maggie Lloyd

Liz Standley did an excellent job in arranging flights and booking hotels as well as arranging train tickets. She was a reassuring background support should we have needed her. We had an enjoyable, relaxing holiday, in part, because of Liz's expertise and guidance and we would recommend her as a reliable and knowledgeable Travel Counsellor.

Sent by Nicola Barnard

Liz Standley recently booked a special dream trip for our family to Mauritius. Liz found us the perfect resort - initially giving us excellent options and responding very prompting to emails and phone calls. Once we had booked, Liz was always on hand to answer all my follow up queries and questions very quickly and efficiently, and her support was very reassuring. It was lovely to receive special departure gifts for our children too! Our trip was absolutely incredible - highlights included chartering a boat trip and seeing dolphins, and feeding giant tortoise at a local nature park. The resort was stunning with beautiful beaches and great pools. The food options were also perfect for our family. We had a truly memorable trip and will definitely use Liz again for future holidays.

Sent by Christine Rex

Thank you Liz Standley for organising my flights, transfers and accommodation for me. Everything was very well organised and documents clearly marked.

Sent by Emma Scott-Smith

We have used Liz Standley to suggest and book several holidays for us, all of which have suited our requirements perfectly. She takes time to listen to what we're after and then puts forward some great ideas well within our budget. It's nice to be able to draw on her experience. We visited Morocco in February 2023 thanks to her recommendation of a hotel in Agadir. As we run holiday gîtes in France, we can't travel in the summer, so we valued her recommendations of places where we could get some winter sun for a reasonable price. She also suggested Fuerteventura, but we'll hold that idea for a future trip as the hotel looked amazing. Agadir's weather was cooler than we would have liked, although still pleasant, and the hotel was excellent. It was a really relaxing holiday. It's great to have all the elements of our holiday organised by someone else and just receive an email nearer the time with confirmations to print out. All in all, a very smooth process. Liz really looks after her customers, responding promptly to any queries.

Sent by Amanda Gallou

For the last 10 years I'd had it in my mind to go back to Australia. I am half Australian and I have family there as well as always having had a soft spot for DownUnder. Finally, nearly 2 years ago I decided to organise the trip. However, there is no way I could have done so without the superb help of Liz Standley who just made it all so easy for me and my husband! Included in the trip were visits to Ayers Rock (Uluru) and Melbourne which in turn included visits to animal farms, wallabies, koalas, penguins. It was the most FABULOUS trip! Also, there is no way I could have managed to organise it myself on my budget. Liz just knew what needed to be done to make everything just... happen! The airlines were well thought out. The hotels of an extremely good standing. The taxi transport to and from the airports were always waiting for us. She was just always there for us. Just in case something happened. Including, paying money out of her own pocket when Singapore Airlines had made a mistake with the return seating... And she won't let me refund her, either! I shall definitely use her again. I'm toying with the idea of a US trip next in 2024. I am sure she could organise something just FAB taking in Florida, The Rockies, LA, SF and others

Sent by Margaret Bloom

An excellent service from Liz. Kept me up to date when my holiday was canceled. Efficient and very knowledgeable.

Sent by J Margetts

Merin and I are just back safely from our OUTSTANDING holiday in Iceland. We both want to thank you for arranging this for us. Everything ran so smoothly and it really was a holiday of a lifetime. What a place!! We will be in touch when the dust has settled on this one to kick off another adventure in conjunction with you and Travel Counsellors.

Sent by Margaret Bloom

Liz provides a very helpful service. Nothing is too much trouble and with her wide knowledge of travelling can offer expert advice.

Sent by Sally Fisher

Liz found is the perfect holiday. We couldn’t be more pleased with the accommodation, organisation and excellent service from start to finish! Thanks Liz, we will be back to book with you again xx

Sent by N Lockwood-Pugh

We just wanted to thank you for an amazing trip to NZ. It truly was the trip of a lifetime and we can’t thank you enough for your help, from booking it in the first place and advising us on the itinerary, through to dropping all our documents and help on the ground when we needed it. The car hire, trips, and hotels chosen were all great and we loved our time there. Nicola, Russel, Linda and Gary

Sent by Denise Cornwell

Fabulous service from Liz again.Who helped arrange a fabulous trip to Singapore and Australia. Highly Recommended with excellent communications from flights to any concerns/ questions about the trip. Thank again Liz

Sent by Max Wright

Just got back from a six week trip abroad, 3 days in Singapore, 5 weeks in New Zealand and lastly 3 days in Sydney. Liz organised everything for us including flights, hotels in Singapore, Christchurch and Sydney and transfers.. It was quite a complicated trip to organise but everything went according to plan and the hotels Liz booked were excellent. I would definitely use her services again and highly recommend her to anyone planning any kind of holiday.

Sent by Frances Torrington

Liz Standley organised a 10 day tour of Sri Lanka for us in February 2023. The trip she planned for us was excellent. We visited some of the wonderful sights that Sri Lanka has to offer and stayed in a range of good and excellent hotels. We had a superb guides who taught us all great deal about Sri Lanka, its people and its customs. We are very grateful for Liz for organising a very memorable and hugely enjoyable holiday.

Sent by Elspeth Turk

Liz Standley organised our holiday to The Maldives last month and we were very impressed by her dedication in researching all the options available. Liz listened and responded to any queries/special requests we had and we were very grateful to have such a competent advisor to organise our holiday. We will definitely recommend her services to our friends and family.

Sent by Helen Durrant-Green

I booked 3 holidays with Liz in 2022 and the service that I received from her was amazing. She is super organised and nothing is ever a problem!! I highly recommend booking with Liz, she has great advice and makes the whole experience hassle free.

Sent by Harvey Lyon

Great service from Liz Standley, first time we have used her to book a holiday. Will certainly use her again, very well organised trip, would highly recommend her services.

Sent by Lucy Bidgood-Jones

Liz recommended and organised our amazing magical trip to Lapland. She gave great advice on the different options and pricing taking into account our budget. She made everything easy with personal touches. Fully recommend.

Sent by Julia Poots

We had heard good reports about Liz Standley arranging holidays through family members. We asked her to arrange a holiday to North Carolina to visit family, a train ride from there to Washington DC and a 5 day hotel stay there with a car transfer to the airport for our return flight. She did this very well and gave us good advice.She kept us informed of any changes that occurred with flights etc and also booked our seats on the planes and train.Also she listened and sorted out any of our concerns. We felt safe in her hands. The flights,train journey,and hotel were of a high standard . The hotel in Washington was central and 4 star.It was very comfortable and had lovely lounges and gardens. She had given us a choice of hotels with different budgets and styles for us to choose. Liz also offered us help if we required it when we were away. We would recommend her as an excellent travel counsellor .

Sent by Maggie Lloyd

Liz was recommended to me by my daughter who is currently using Liz's travel expertise to help with sorting out several trips. Liz did an excellent job for us in organising flights and a hotel in New York. She was easy to contact and responded rapidly to any queries. She was a reassuring presence and kept us informed of any changes. We would highly recommend her services.

Sent by Nick Wright

Liz arranged our two week trip to Bali in October 2022. Everything worked smoothly and we had fantastic accommodation in both locations in Bali. It was a lovely holiday and we will be using Liz in the future. Thank you!

Sent by Carolyn Leggett

Liz was very helpful at all stages of the process and we will certainly use her again.

Sent by Helen Bailey

Liz is amazing, we have just returned from an awesome family holiday to Thailand ???? Amazing holiday with memories to last a life time Liz helped with booking a fantastic hotel with great options to kids clubs and hotel was on the beach Now looking at our next trip and already in contact with liz to help again

Sent by Sue Banks

Liz Standley we cannot thank you enough! You helped us choose a beautiful hotel that exceeded all expectations, this was so special given we hadn't been on holiday for 2 years. Communication was spot on every time, and it was so lovely to receive printed confirmation through the post, you even wrote our luggage labels. This was the most stress-free holiday we've ever been on. We will be booking with you again, so so pleased we found you through faceboook xx

Sent by Sue Griffiths

Booked our long awaited trip to Vietnam though Liz, had the most amazing two week private tour, the itinerary took in all our requests, she also helped us with various added ideas and tips, she was on hand with any questions we had. We were also given details of our representative in Vietnam who again was also on hand with any issues we had along the way with our trip, every step of our tour was problem free, with our various guides going above and beyond to make our trip out of this world, would not hesitate to recommend Liz again , takes the worry out of booking your next adventure x

Sent by Julie Blanche

We always book our holidays via Liz and this year was our 30th Wedding anniversary and we have always wanted to visit Hawaii. We contacted Liz gave her our itinerary and left it with her to work on. Liz went beyond our expectations. Hotels - Liz picked all the hotels, all where placed in good locations near everything we needed and had no problems with any of her choices. Flights - we had quiet a few flights and some where tight on times, again every flight was brilliant and we had no delays and everything including our luggage was seamless from start to finish. Transfers- Our pick up from airport to hotel again all on time, friendly and seamless. Thank you for making our dream holiday a dream. Your attention to delay is second to none. I can’t stress enough the benefits of letting Liz book your holiday for you, she is truly an expert and the whole trip including the lovely personalised gift was a great touch. Thank you Liz your amazing. Julie & Jim

Sent by Lucy Stevens

Liz has booked a few holidays for us and has always come up trumps. This year was no exception! We were quite specific about what we wanted from our holiday and she managed to find us the perfect villa in the Tuscan hills, with everything we had asked for and more. I had been quite anxious in the run up, with Covid and the travel disruptions but Liz was reassuring and efficient and as a result we had the most relaxing of weeks without a single hitch. Thanks Liz!

Sent by liz makins

Liz has booked several holidays for us and I cannot recommend her more highly. We have just come back from our first cruise and loved it. What a lovely surprise when we returned home we had when flowers were waiting for us. Such a lovely gesture and the personal touch really counts. Highly recommend Liz x

Sent by Rosy Cairns

I got in touch with Liz after driving myself mad trying to find the perfect holiday and failing! We had quite a narrow and specific brief - a hotel in walking distance to a small town with some vibrancy but definately not a bar 'scene'; a mini club for my daughter in the hotel; a pool; walking distance to the beach; 2 seperate rooms within a bungalow / apartment so that the children could have a seperate bedroom; air conditioning, and on a greek island. Liz quickly came up with half a dozen options, all of which were suitable. We chose our favourite and off we went, woth Liz helpfully suggesting a marginally more expensive flight than the cheapest one, due to more convenient flight times, which we went for. The hotel was better than pictured, the location was fantastic, the hotel food was the best we have had in an all inc/full board setting, there were too many pools to count and the flights went without a hitch. Liz dropped over our booking documents a few days before, with some luggage tags and travel sweets which were a lovely touch and kept the journey to Gatwick sane. It was also incredibly reassuring in the current chaos, to know that if there had been flight issues Liz was on hand standing by to sort something out for us. Thank you Liz!

Sent by Sarah Ewin

Liz you found us the perfect honeymoon destination! We just loved going on adventures the whole week and found the most jaw dropping, beautiful places. It means the world to us that we will have such happy memories when we think of our honeymoon xxx

Sent by Laura Mackie

Liz was absolutely fantastic through the whole process of organising our honeymoon. She put together no fewer than 3 different options based on our requirements and was incredibly patient. We ended up going to places we hadn’t initially considered (South Africa for safari and Mauritius for beach) and we couldn’t have asked for more. Both of our stays were stunning. Liz also dealt very calmly and efficiently with practical issues such as the cancellation of our internal flights, allowing us to get on with enjoying our honeymoon. Liz has a personal touch and is in close contact throughout the process and is very responsive to comments on the different options. She was also responsive to emails on logistics whilst we were away. It’s been great working with Liz and as soon as we next have some holiday from work, we’ll be in touch!

Sent by Judith Forsgate

What seems like many years ago now my sister and I booked to go on a tour of China. Liz was really helpful in providing us with different options until we found the one that covered everywhere we wanted to see ….then Covid hit!! Liz went through all of our options and we rebooked but to go to Norway and the Arctic Circle…..another lockdown another cancellation ….but third time lucky with Liz help we booked for Norway but cruising directly from Southampton. Having everything on the app on your phone was very new to us but Liz checked everything to make sure we were prepared….can’t recommend Liz highly enough for her help over the last couple of years!!

Sent by Vicki Law

We came to Liz when the plans we had for my 50th birthday fell though. She came up with lots of brilliant ideas and we eventually chose an 'experience' holiday to Iceland for our family. Her knowledge was extemsive and we struggled to narrow down the amazing suggestions she made!. The accommodation she recommended was ideal for our family and she was at the end of a phone whenever we needed. I would have no hesitation in recommending her and we have already booked our next holiday with her.. We are counting down the days!!

Sent by Natalie Wheatley-Perry

Once again a fantastic trip arranged by Liz Standley. Since she got us home from South America during covid we won’t travel without her. This trip was a bit special as a wedding and she took all the stress out of a complex situation. I recommend Liz weekly to my friends and colleagues and they have all had the same amazing service. Thanks again Liz!

Sent by J Noakes

I just wanted to say thank you for arranging our trip to Cyprus. We had the most amazing few days, without any hiccups. The hotel just blew us away, it was the best hotel we had ever stayed in. The transport from airport to hotel was seamless. Travelling with the knowledge that you had our backs and everything had been prearranged by yourself was so reassuring and made our trip so relaxing. Thank you very much for arranging everything for us. I have passed on your details to my friends and we will definitely contact you for our next trip.

Sent by Matthew Cole

Liz organised our family holiday to Legoland in Denmark...our first foreign trip since Covid which meant we were all a little nervous. Thanks to Liz we needn't have worried. The trip was a complete success and through ongoing communication with Liz we knew exactly what to expect and I was reassured that all the planning had been well taken care of. I would recommend using Liz's services to my friends and family and we will definitely be engaging with her for our next trip.

Sent by Chris Smith

Liz was recommended by a friend and what a genius she is not only did she suggest the perfect place (Rome)to take my wife for her 50th but booked a superb hotel ,checked in our flights and arranged our city trips in Rome and it was seamless from start to finish all we did was turn up at the airport and everything was done for us Will definitely use again as why would I not it’s such a professional service and would recommend to anyone

Sent by Jamie Robinson

Liz Standley was amazing from start to finish, nothing was to much of an ask. Because we first booked our Honeymoon before covid started, she was there to help us out all the way through with any cancelations and re-booking problems with all of our flight changes and cancelations. As it was our Honeymoon liz standley went above and beyond with little added extras, booking us a lounge in one of the airports during our outward journey. helping of upgrade to a suite and the prefered group in the hotel, a bottle of champagne in our suite. The Hotel and Resort was absolutely beautiful and stunning. Liz Standley you made our Honeymoon epic and an incredible memory for ever and always. Thank you so much from. Mr & Mrs Robinson.

Sent by Emma Clifton

Liz was great from start to finish. She took the time to meet with us and understand what we wanted from our holiday and then went away and made it happen. She arranged everything and answered our many questions all the way through. We were also able to contact her day or night during our holiday, which was great piece of mind. Would definitely recommend.

Sent by Kate Sparsi

I was looking online for a holiday, nothing fancy or complicated, and became completely overwhelmed, frustrated and de-motivated by the process. A couple of friends suggested Liz so I called her, explained what I was looking for and within a day she had put together some suggestions, priced them and presented them to me. The holiday was exactly what I had asked for and it was all done for us; booked, checked in, transfers sorted, Liz had even written out our luggage labels. She really took the stress out of the process and we had a really lovely holiday. I'm now asking Liz to help me with a Christmas break!

Sent by A Reader

Have returned back from a holiday for my 30th birthday recommended and booked through Liz. Everything was perfect from start to finish, we loved the hotel and the location, and booking with Liz made everything so easy. Wouldn’t hesitate to book through her again. Thank you so much!

Sent by Frances Kerr

We are just back from a fantastic week's skiing, arranged by Liz. Our holiday had to be postponed and rebooked four times due to covid and personal circumstances and Liz took all the stress off my shoulders, even arranging a late notice change of date and location! Liz helped us find just the right holiday for our needs and budget and was always available and quick to respond to queries. The extra touches were much appreciated too (ready filled-in luggage tags and travel sweets!) I would have no hesitation recommending Liz to others and look forward to her help organising a once-in-a-lifetime family holiday next year. Thanks Liz

Sent by Allison Bond

As usual Liz was supportive and reassuring - especially vital as it's not been easy to travel to places like Australia with the Covid restrictions. She's always replied promptly to any queries and rings on the phone to chat over options which is always a blessing. I would always recommend her to anyone planning a trip.

Sent by Kieran Welfare

Liz was a great help in planning and arranging our holiday to Iceland. The sights and trips we managed to see and do are truly unforgettable. Even with the adverse weather conditions we received Liz was always on hand to help us sort cancellations and rebook no matter what time of day and day of the week. Would highly recommend travel counsellors if you want to have a holiday planned for you. Will be using again in the future for future trips.

Sent by Liz Makins

I have just returned from a holiday to Dubai arranged by Luz Standley. From my first enquiry to the final phone call to see how my holiday was, Liz was fantastic. I have now booked several other trips with her as I feel her customer service is second to none and more importantly is conscious of our budgets and needs and always tries to get the best holiday for us! I would highly recommend Liz, and she is now our 100% go to for all future bookings!

Sent by Alex O’Dell

We just returned from the most wonderful trip to Corralejo, the hotel was incredible and so suited to our needs. From checking us in, to organising our transfer and being on the end of the phone when the storms hit Liz was so patient and professional. Liz took the time to really understand what we wanted as a family. She makes the whole process of booking a holiday seamless and not stressful. Our biggest worry was the accommodation and she hit the nail on the head, it was perfect. We can’t wait to go back!

Sent by Helen Durrant-Green

Liz was amazing, after numerous alterations to our schedule Liz was a total professional and dealt with our changing circumstances with ease. I can’t rate Liz highly enough. I’ve already booked my next two holidays with her.

Sent by Lindsey Fosker

Liz booked us the most amazing holiday to Mauritius for my husbands 50th. She literally sorted everything that we asked for and she recommended the BEST boutique hotel we have ever had the pleasure of staying in. She sorted out our very fussy flight requirements and ensured we were updated every step of the way. We also had her help whilst we were away due to some COVID rule changes, which she dealt with really quickly and put our minds at rest immediately. There is absolutely nothing we would change about our holiday and we will most definitely be booking all our future holiday's with Liz. We can't recommend her enough!

Sent by Nina Lawrey

Liz recommended and booked an amazing Lapland trip for me and my son. From our initial conversations she listened to what we wanted and the type of trip we were looking for and made a perfect recommendation. She took care of all our pre-departure needs and even gave my son a gift to open on the day of our departure. Liz was especially helpful given the constant changes in departure/arrival requirements because of the pandemic, it made our journey so easy and even with a change by the Govt. two days before our holiday, she told us exactly what we needed to do and gave us all the information we needed. An excellent travel advisor and booker! Thanks, Liz.

Sent by L Martin

We went to Lapland 14-17th Dec. Wow! Trip of a lifetime, so many wonderful memories made with my family. I have nothing negative to say about our trip and it was worth every penny. I actually cried when I left the huskies. Booked with Liz Standley, who was wonderful from start to finish. From reassuring me often, about all the continuous changes with Covid and travel rules, sending a present to my children before we went and then actually messaging whilst we were there making sure everything was okay. Highly recommend

Sent by Will Jefferies

Fantastic help for me during a crisis on Boxing Day! Liz helped me to secure a new flight when my previous one fell through. So glad of the help. Liz was very kind and helpful.

Sent by Steve Earl

After presenting a quite different travel request to Liz and at short notice - a trip to Poland to watch my daughter(age 14) represent England in the UEFA U17's Euro's qualifier. This area of Poland was one that I was very unfamiliar with, Liz arranged and delivered an outstanding service, everything was seemless and her attention to detail was first class. Whilst travelling during 'covid' times her knowledge, advice and experience was key and no question or query was too much for her to respond too at any time. The trip was successful and the girls qualified for the next stage of the competition, as soon as we know dates and location we will definitely be contacting Liz to organise our trip. Couldn't recommend Liz highly enough.

Sent by H Cooper

We made it to Lapland and it was AMAZING, a once in a life time dream trip, and your help and advice was just so reassuring THANK YOU!!!! I think you are brilliant in usual times, but in a time when restrictions are changing by the hour, to know I had someone else to check with, and know the best place to order tests etc with was such a great reassurance. THANK YOU!!!!

Sent by Persephone Lewin

All things not possible Liz Standley made possible. She was a whirlwind of efficiency and kindness, always at hand if there was a query; we were very lucky to have her look after us.

Sent by Jacqueline Dobson

I cannot rate Liz highly enough for the level of service that we received in organising our holiday. Even though I love to go on holiday, I find making the travel arrangements very stressful and Liz came to our rescue! We gave her when and roughly where and she came up with the most perfect holiday for the two us and our puppy. Liz's attention to detail is second to none and will definitely be using her services again - in fact we have booked another trip through Liz at Travel Counsellors and will do again and again! 5 stars all round!

Sent by John Kerr

We had a lovely holiday in Corralejo and the hotel was great, also the staff very helpful in terms of suggesting places to go, beaches to visit etc. The travel there and back were both relatively easy, despite the restrictions and concerns over covid and I'd would thoroughly recommend both the are and the hotel. Also, Liz was very efficient and helpful and made the whole trip so much easier.

Sent by Natalie Pruzhanova

We 100% recommend Liz for your travel needs! She has helped us so much with not only booking our trip but also understanding the extra travel requirements during the pandemic. It took the stress away knowing I could text or call her if I needed help or advice. We had a great time and I will not hesitate booking through her again. Liz also made it extra nice by putting in little sweet touches. She messaged on the day we flew, while we were there to check all was going ok and when we got home. We are so grateful to her for going the extra mile and making our family holiday such a great one! Thank you Liz! The Pruzhanov Family

Sent by Allan Quinnell

I have been my wife's full time carer for more than 10 years and in that time had never had any chance of a holiday or respite in any way. Our children eventually realised that generally I was at a low ebb and decided to take care of their Mum to give me a much needed holiday. Having organised their stay here. My next problem was where to go to get away from it all. Local travel agents were virtually non existent so no joy there. Looking on the web was not much better because the covid lockdown was only just starting to ease off. I eventually located Liz Standley who was able find me a 10 day cruise with Cunard around the UK. It was all I needed. Without Liz I doubt if I would have been able find such a relaxing holiday because of all the travel anomalies created by this awful pandemic. Thanks Liz

Sent by P Small

At the moment it is also almost impossible not to have a consultant to walk you through the minefield of regulations and form filling for a holiday abroad. Without Liz's calm input I would not have gone to Ibiza!

Sent by J Cameron

Dear Liz, Thanks for helping us book accommodation for our holiday in Wales this year…so relaxing to get away! The two cottages we stayed in were fresh, well appointed, full of character and in great locations for exploring Wales. Booking though you gave us a bit more confidence than other providers and your communication before and during our stay was really helpful. Will definitely come back to you to book our next holiday!

Sent by R Epstein

Liz booked us a Disney Staycation cruise this summer and she was honestly outstanding. She helped us get booked onto a very busy and sought after cruise and then helped us so much with the reservation, check-in and inevitable Covid paperwork. She even messaged me on the day of the cruise to make sure we got onboard ok. I can’t recommend her fantastic caring and personal service highly enough!

Sent by T Wheatley-Perry

Thanks for organising the Croatia break for Ben and I. Great hotel and beautiful place – another good choice.

Sent by Cecilia P

Liz is an amazing travel consultant. She takes time to understand all your travel needs. Highly recommend

Sent by Sally Blunden

Efficient and friendly service. Liz found us exactly what we wanted. In tricky COVID times her advice and expertise was invaluable.

Sent by Nicola Goodchild

I've never used a Travel Counsellor before but when my partner and I wanted to have a mini break in Wales once self catering accommodation had opened up in April, Liz was the obvious choice. I gave her some specific criteria to meet on location, type of accommodation, necessity of a hot tub, landscape and distance from my parents house in Mid Wales. She knew of a few places off the top of her head and one of them was exactly what we were looking for. It felt like a such a luxury to have all the Googling and booking I would have done myself rendered unnecessary! I will definitely come back to Liz again. ;)

Sent by Gemma Hakins

Quick and easy move through Kalamata airport then very short transfer of less than 30 mins in new air con coach. From the moment we arrived in the resort, the kids were looked after! Friendly and professional staff. Instant friends of the same age, and water and land activities galore- non-stop from 09.30-23.00 if they and you want! Best active kids club we’ve found and great from pre-school right up to 17, organised in two year age groups with equal mix of boys & girls in each group. Exceptionally clean and very Covid-safe: far more than the UK! Although a large resort, it’s well spaced out and landscaped so you never felt it was large or busy. And there was always a poolside space if wanted and easy to book spa services. Good breakfast buffet and wide variety of fresh salads and some local hot buffet dishes for lunch & dinner. Usual kids food (Bolognese, chicken nuggets etc). Good hotel recommendations for local restaurants for the non-inclusive nights. Great watersport and gym/ Pilates instructors, from kids to adults, at all levels. Only issue was the need for more shaded areas on the beach as it was mid-40 degree Celsius. Thank you Liz Stanley, for organising such a well-needed, fun holiday that gave mum a break after working full-time from home for 17 months, and 10 y o son the most water sports & holiday friends he could ever meet in a week!

Sent by Jay Alden

I have booked 5 holidays through Liz although due to Covid 3 of these got cancelled. Liz was excellent through the cancellation procedures and difficulties that Covid caused and full refunds for each holiday were issued no problem. The options we were given for each trip were great and Liz is very patient with changing details including an actual passenger change not long before one booking. I finally got to go on a trip to Gibraltar last month and I was very impressed with the service before we went and with an issue we had while there which was promptly resolved by Liz above and beyond the level we needed it to be. Knowing Liz is behind me with all her knowledge gives me confidence to travel during these slightly confusing times and she is very on the ball with helping you with what you need to do to comply with covid regs. I would highly recommend using Liz to book a holiday as she is knowledgable, kind and helpful.

Sent by Hayley Roy

Liz has been absolutely amazing throughout our trip! She does little things that really help and make life so much easier. Liz was very knowledgable about the current restrictions and gave us some really good advice and guidance. The holiday we had in Madeira was amazing, Liz always knows where to book that suits us!! Thank you so much Liz for being amazing!

Sent by Anil Kumar

Booked a 10 night holiday to Corfu via Liz, stayed at the Marbella Corfu, All Inclusive. I cannot rate this Hotel enough, fantastic food and accommodation, Hotel Cleanliness was excellent. I would highly recommend using Liz again for another holiday as she made the process so easy and seamless.

Sent by Kate Merriweather

Liz has done a wonderful job on arranging our holiday in Corfu. Despite all the current difficulties and restrictions she provided all the latest information and arranged everything smoothly and efficiently. Thank you Liz. We will be recommending you to our friends. Kate and Dennis

Sent by Julie Searles

We was looking for a family holiday in the UK, to look forward to after the long year of lockdowns. I contacted Liz for help in searching and for ideas, inspiration. Liz was so helpful in taking time to understand what we wanted as a family and we eventually settled on a lovely cottage in Cornwall. On arrival the cottage was spotlessly clean, a lovely location and we had a perfect week. Would highly recommend Liz for her customer service and attention to detail. Will definitely use again. Thank you Liz.

Sent by Caroline Beament

What can I say! Liz is amazing!! After having to postpone our wedding and honeymoon from last year to this year, we wanted to find a luxury honeymoon in the UK. Liz found us the perfect little retreat for a honeymooning couple in Cornwall. The accommodation was better then expected as well. Liz was so helpful and professional throughout and didn’t leave us waiting when we had a query. As I am local she even popped over a bottle of bubbly to take and we arrived home to a lovely welcome home card. I definitely recommend Liz as she cares about getting you the right holiday for you and is clearly passionate about providing a too quality service. Will be using again. Thanks again Liz for being a superstar!

Sent by Clare Payne

We would highly recommend booking through Liz. We have booked holidays with Liz over the last few years and the service we receive has always been excellent, however, the challenges presented during the Pandemic really showed us why booking with an independent Travel Consultant is beneficial. Liz was in full control of all of our bookings. She managed the cancellation, obtaining of refunds, rearranging of flights/hotels of the various holidays and breaks we had booked during 2020 without presenting any extra stress for us. It was really nice to sit back and not worry knowing Liz was on top of everything.

Sent by Elizabeth Hill

Due to the current COVID restrictions and changing quarantine rules our holiday was changed 3 times at the last minute. Liz was fantastic with sourcing a new location and booking the villa, flights etc. It was only 2 days before we flew that the last change had to be made and I had lost all confidence we would be able to go on holiday but Liz found a villa and a location that suited our requirements and we had a fabulous time. She could not have been more helpful and I would highly recommend her services to anyone looking for a holiday especially in these uncertain times. Fabulous.

Sent by George Brown

Liz was amazing at a time when travel is far more challenging she guided us with some excellent suggestions. She listened very closely to what we were looking for and came back with several suggestions some of which we would never of found. We ended up selecting a resort she had personnel experience of and her advise on the best things to see and do really contributed to ensure we had a superb and memorable time. Like most people we were a bit nervous about travel with the additional COVID risks and restrictions, Liz guided us through these informing us of which areas were likely to be added to the governments quarantine list. Once booked Liz continued to advise us on what forms were required and what we could expect at the airport and on the flight. I have booked several holidays with Liz now and everyone has been amazing, she has a real talent for finding a holiday that is suited to you. Liz's advice and support really made this a holiday to remember. Thanks Liz.

Sent by Sarah McKee-Harris

I cannot rate Liz highly enough for her superb travel planning and customer service she provided us for a trip to Greece in August 2020. Things were obviously uncertain due to Coronavirus but Liz was a great support throughout the process and even whilst we were away when we had a question regarding our hotel. Thank you Liz and we will definitely look to book with you again!

Sent by Lucy Stevens

We really wanted to get away for a week in the UK following lockdown and asked Liz to help us. She found a wonderful barn in Norfolk, Purlin Barn, on a working farm. The property had a heated pool, games room and hot tub and was located in a lovely rural setting. Liz took the time to find out what we were looking for and really came up trumps with this property. It was really clean, well organised and set up to enable us to follow covid restrictions. The owners were helpful and the property well equipped. It was a great base for local days out and activities and despite the weather, the children used the pool every day - bliss! Thanks very much Liz - another great holiday!

Sent by Traci Pierson

Just wanted to say a big thank you to Liz, who made my life so much easier by finding us a perfect short break. All I had to do was let her know where we wanted to go., which was Edinburgh. Liz found us amazing hotel, booked our flights, it was fantastic and I would certainly recommend her & even got her looking for our family destination for next year.

Sent by Allison Bond

Just a very big thank you Liz for all your help in getting me such a great result with the refund on my flight to Australia. I do appreciate all your assistance and will definitely be in touch when we can safely return to Australia. I am also gradually winning my husband around to making stop offs on the way in future so I'll be asking for your help on those too - but that's for the future - first we just want to go and meet our new grandson in Darwin. I'm very grateful.

Sent by E Austin

We have booked a few trips with Liz Standley. Her support, knowledge, understanding is flawless. Nothing is too much trouble, her response to questions and requests are met with clear, quick and precise answers. After having a family holiday booked April 2020 that was cancelled due to covid we were able to reschedule twice with no fuss or stress. We can not recommend Liz enough, she really makes booking a holiday a very pleasant experience it’s as Carefree as the actual holiday itself. Thank You Liz

Sent by Emma Dyson

Liz has been absolutely brilliant helping us throughout the whole process. She took away the stress of the planning and booking and constantly kept us up to date. Her knowledge was great and I would definitely recommend Travel Counsellors to anyone.

Sent by C Williams

To celebrate a golden Wedding Anniversary we (two couples) decided to use the services of Liz Standley to book our trip to Sandals in Grenada. This was the first time we had used Travel Counsellors and Liz. Right from the start of the process she was very professional in her approach to our booking and we found the whole process easy and stress free. She took care of all the details of our trip – upgrading flights etc. Unfortunately, due to the Covid 19 pandemic our holiday was cancelled with much disappointment. Given this was not exactly a cheap holiday the thought of us not being refunded in full was a big concern. Throughout the process Liz worked very hard to ensure we were kept informed as to the progress of our refund right up to the day the money was transferred back into our accounts. We will not forget all the help and patience Liz showed us throughout the process and when we feel comfortable travelling once more we will definitely use the services of Liz and Travel Counsellors for future trips.

Sent by Sophie Hunt

Huge thank you to Liz who arranged a 10 day holiday to Sorrento, Italy for my boyfriend and I. The package included flights, hotel and private transfers, at a fantastic price. From start to finish the holiday was well arranged and stress free. The hotel Liz recommended was absolutely beautiful and the staff were incredible. All in all we spent 10 days in paradise, would highly recommend Liz’s services to anyone looking for a holiday!

Sent by Nicola Lockwood-Pugh

We unfortunately had our trip to Northern Spain cut short due to Covid19 and Liz was brilliant. She kept us informed of what was happening throughout and just before Spain declared lockdown, she had us on flights back home. It was so reassuring to know we didn't have to find our own flights and find transport to the airport. As someone who has been on loads of trips we have booked ourselves online, I would now always book through Liz as you know you are covered when you need it! Great service, as always!

Sent by S Slade

What a truly fabulous time we had in Dubai. The hotel was luxurious but also super relaxed, the staff could not do enough for us, just perfect. We had a lovely room and felt very spoilt.....I had two lots of birthday cake...……..! My actual birthday was just perfect....lazing by the pool followed by an amazing dinner at Pai Thai. Liz, all the above would not have been half as fabulous without your help to make it happen. To have you look after everything was an absolute god send and made it all extra special, thank you so much for all you did for us, we have made some truly special memories.

Sent by H Watson

Would definitely recommend Liz to help you with your next holiday!! Takes any stress out of the organising especially if it’s not straight forward or you’re not 100% about anything. Liz will answer your questions, find out info for you, book what / however much or little you need her to and keeps in touch. She even wrote my luggage labels out for me!! Reassuring to know you have a personal point of contact should you need one when you’re away too. 5*****

Sent by N Cooper

Liz, we can’t thank you enough for your help. You’ve organised some incredible trips for us but your assistance and support getting us home from Argentina this week has been incredible. If ever anyone needed to know the value of a travel agent, this is it.. while others were panicking we were able to enjoy our last day while Liz and the team at Travel Counsellor’s secures us the last seats home. We won’t travel without you again and we’ll urge all our friends to do the same. Liz, you rock!

Sent by Katharine Loveday

Liz provided a friendly and efficient service. She took time to understand our requirements and found the perfect hotel for us; consequently we enjoyed our first trip to The Caribbean so much that we hope to return soon. I would not hesitate to recommend Liz.

Sent by Chris Jackson

Liz organised the itinery forr a trip to Adelaid Australia and then on ro New Zealand via Singapore. All the travel arrangements went smoothly. The transfer at different went according to plan. The hotels were very helpfull and pleasant. The transport from the airportsairports to the hotels were on time and were aware of the flight times etc.liz had organised the whole trip extreeml• well with all the details catered for. I had a very pleasant trip wit the minimum amount of stress. Thanks to Liz.

Sent by Sarah Harwood

Just returned from a trip of a lifetime, much of it organised by Liz. We were invited to a wedding in Australia so decided to combine it with a visit to Singapore and New Zealand. There were so many things we wanted to do so on the recommendation of a friend we decided to call upon LIz for help. We told her the sorts of things we wanted to do and ended up leaving it all in her capable hands. She sorted out all our air, taxi, train and ferry travel as well as car hire. She sorted out a route through New Zealand from north to south and booked all of our hotels. We wanted to make the most of our time and we certainly did. It was just fantastic! We have so many wonderful memories. Thank you so much Liz.

Sent by Steven Parlett

Liz organised a great holiday for me and my wife to Tenerife, providing us with all our itinerary documentation and providing a great personalised service. She researched an ideal place for winter sun when we didn’t want a long haul flight. She spent time with us discussing our preferences and designed a holiday that met all our needs. When we had a problem with our outgoing flight, she was on hand to provide advice and ensure that our transfer service and hotel were made aware of our delays. Liz provided a great all round service which helped us have a very enjoyable holiday.

Sent by D Cornwell

Hi Liz, Just thought we would drop you a line to let you know what an amazing and fantastic time we had in Cambodia and Vietnam. Everything went like a dream and could not of asked for anything else. Also thank you for the kind gift of daffodils what a lovely thought. Catch up soon and thank you again for everything you have done and look forward to booking many more trips with yourself soon”

Sent by Mary-Louise Boardman

We travelled from Spain to Australia and back via Bali, all fantastically organised by Liz Standley. She took our wishes into account, and referred to us all the way through the process, including fixing up our initial boarding passes etc. She was there to reassure us all the way, and when we had to change flights, she was immediately able to help. Hats off to Liz, we will certainly use her bespoke service again.

Sent by Ginny Howard

As usual, a straight through, painless service by Liz! The service allows you to sit back, relax and take the strain out of making sure you've got everything and if you've got any queries while away Liz comes back with a solution super quickly! Cannot recommend enough!

Sent by Fiona Crace

Liz organised a fantastic family holiday for 5 of us to Fuerteventura in Nov 2019. She took on board all our requirements and tailor made a perfect package for us. She went beyond just organising the trip and gave us some recommendations for trips and restaurants too, which were all wonderful. One small issue on our arrival was quickly sorted out by Liz, and on a Saturday too, so we felt very well looked after. All the hassle was taken out of finding the right place etc as Liz does all this for you. This is the second time we have used Liz and I can't recommend her highly enough and we will definitely be using her again.

Sent by Katrina Drake

A truly fantastic trip to Iceland, flawlessly organised from start to finish, thanks to Liz! Our documentation arrived in advance of our holiday, full of everything we needed to know about our tours, flights and accommodation. Liz was on hand to respond to any questions and assist where needed - even whilst we were away. She also has the knowledge, connections and experience to book the best hotels and tours. I really couldn’t recommend Liz more, our trip was perfect and hotel ideally located.

Sent by Julie Cowen

Liz has been very helpful booking 2 holidays for me, always at the end of a phone or on line, we really enjoyed our last holiday to Budapest, Liz booking flights, transfers and hotel made the whole experience easy, and I really like being able to see my holiday and balance in the app.

Sent by Frances Torrington

We used Liz at Travel Counsellors to arrange a six night break for us to Sicily in October 2019. She put together a perfect package including bookings our flights and car hire, and recommending two superb hotels in two wonderful locations - Taormina and Ortigia. We do not often use a travel agent to book our holidays, so it was such a treat to have everything organised us including the printing off of our boarding cards, car hire pick up details etc, all of which were delivered to us in a travel wallet. We could not have asked for more! Thank you Liz.

Sent by K Sullivan

Thank you Liz for organising a super short break for my husbands birthday. I loved that you took the time to find out what we were looking for and then came up with 4 different suggestions for me to consider and made all the arrangements. You saved me so much time and stress! Thank you!

Sent by Jeanette Birch

From the efficient and friendly service, to the hand-written luggage tags and games pad for the children, Liz provides a thorough and stress-free service with personal extras. We would highly recommend booking your holiday or adventure through Liz and look forward to her recommendations for our next trip!

Sent by Bea Marshall

Liz arranged my return flight from UK to Australia, she arranged a wheelchair for each step of the journey and even remembered to order me vegan meals. Booking through Liz took all the stress of arranging my flights out of the equation, I will definitely book through her again.

Sent by Adrian Multon

Thank you very much for organising another great holiday (at pretty short notice this time). I gave you lots of elements to include, and you put together a fabulous package that included everything asked for. We a had a fantastic time in both Portugal and Madeira and felt we explored as many features of those destinations as can reasonably be done in two weeks. Happy to recommend your services!

Sent by Gill Henderson

Fantastic service from Liz - from the start of our planning process right through to support whilst we were away. Nothing was too much trouble and Liz went to great lengths to get everything just right for us, including a bottle of champagne when we arrived at our hotel! Everything went smoothly and the hotels Liz selected were spot on, and very much in line with what we had discussed. I would thoroughly recommend using Liz for your next holiday....I will never use a high street travel agent again!

Sent by J Margetts

It was an absolutely marvellous holiday. Princess were everything they promised and more. How do they manage the logistics of so many travellers at varying stages of their itinerary? Smooth as silk!! And as for the cruise....wonderful!! Many thanks for all your help in putting our plans together and we will certainly be in touch when we next plan such an adventure....as soon as I have paid for this one!! Merin also sends her thanks

Sent by Sarah Graham

I would just like to say how amazing Liz Standley was in organising our family holiday this summer. All I had to do was give Liz an idea of destination, dates & budget & she did all the rest. We ended up staying in a fabulous resort which met all of our requests. So much easier than having to organise it all ourselves, she took the stress right out of it. Liz organised everything from flights, transfers, accomodation etc. Nothing was too much trouble. We would definitely recommend Liz & will be using her again.

Sent by CLARE BURGESS

As always, Liz gave us a very reliable, efficient and professional service. We really value all the care and effort that goes into finding the right type of options for our holiday. We often recommend Liz to our friends and are very pleased with everything she does. Thanks Liz!

Sent by Lucy Stevens

What can I say about the villa you booked us! It was so charming. I think we were expecting it to be quite small but it was really spacious and airy with some wonderful architectural features. It was really well equipped and we were happy as pigs in the proverbial staying there! Thanks for organising everything - the outward and return journeys were so smooth and we had no problems with any of the logistics. You definitely listened to what we wanted and as a result, the holiday that we had so needed met every expectation. We fully relaxed and really didn't want to come home! Thanks so much.

Sent by Susan Lee

I would thoroughly recommend Liz to anyone looking for a holiday. I wanted a holiday to remember for my 50th with my children. Liz arranged everything to the finest detail from checking us in to recommending we change hotels to the fabulous Blue Waters in Antigua. We were met at the airport, everything ran very smoothly. I would not hesitate in using Liz again next time.

Sent by Lisa Griffiths

Liz was professional from start to finish in finding us our perfect holiday in Thailand and was also on call whilst we were there. We had the best time and the accommodation and location was perfect!

Sent by Janice Walker

From the moment I started to discuss my holiday plans with Liz, I knew I was in safe hands. She didn't try to pigeonhole me into a 'package', she organised an amazing bespoke three week U.S. Pacific Coast adventure for me and my family, within my budget and meeting all our expectations. The TC App was so useful, before and during the trip and Liz kept in contact throughout. I emailed her late at night with a query whilst we were away and she responded immediately, alleviating my worries. I had never used Travel Counsellors before, and have often organised trips independently; I can't praise the service enough for how much easier it made things for me, and (the really pleasant surprise) it was cheaper than the quote I received from a leading travel agent. I shall certainly be using Travel Counsellors for all of my future trips. I envisage keeping Liz very busy, much to my bank manager's horror! Thank you, Liz, and Travel Counsellors, excellent knowledge, brilliant app and the best customer service.

Sent by Alison Deal

We have just returned from our 2nd trip booked by Liz this summer (Croatia and Mallorca). And we would highly recommend her. The service she provides is first class and goes above and beyond with little bonus extras, all very much appreciated. During one trip we had to contact Liz as we had decided to make a small change to our intinary and Liz dealt with it extremely quicky and professionally. We have recommended her services to friends and family and will ceratinly be using her again

Sent by N Cooper

Back home after an amazing holiday in Vietnam. Wanted to say thanks again for organising yet another incredible trip. We had a three stop trip around the country and everything was planned perfectly from transfers and flights through to excursions and hotels by Liz so we didn't need to worry about a thing and could just take in this amazing country. Can't recommend her services enough if anyone wants some advice on locations and how to get the most from them.

Sent by Jennifer Lucas-Williams

Liz recently arranged a trip for my husband and I sailing in the Ionaian islands in Greece. She arranged an absolutely fabulous trip for us with Nielson. All our boarding documents and transfers were taken care of and sent to us. Everything was taken care of, stress free! Liz's attention to detail was exceptional and her service was second to none. I would thoroughly recommend booking with Liz, she really understood and listened to what we wanted from our trip. A true travel professional.

Sent by Samantha Peel

This is our 5th booking with Liz within 4yrs and I can safely say that we have now experienced every area of her expertise. We are are family of 6 with four children under 13 so it's not an easy task to arrange accommodation. With two villa holidays to France, a belated luxury honeymoon in the Maldives, a family holiday in the Dominican Republic and last month a brilliant backpacking holiday in Thailand. Liz took care of every part of the booking including the insurance and saves us a lot of money as she has access to far greater discounts than we could achieve ourselves. I really can't stress enough how much time and money Liz saves us as well as the peace of mind she provides. We look forward to our next holiday in January next year which yet again Liz secured early at a great price. We work so hard all year and a perfect family holiday is always our priority and motivation, so it's important to get it right.

Sent by Margaret Barr

I find Liz’s attention to detail exceptional and she is extremely professional and knowledgeable about everything. Nothing is too much trouble!

Sent by Maggei & Paul Brown

Another great trip organised for us by Liz! We are always last minute customers but Liz comes up with the goods which meet exactly our needs: hotel, flights, car hire and locations which suit our interests - culture, history and good food. Our recent return from Crete provided all of this, for which we are sincerely grateful for all the detail and attention to our booking. We couldn't recommend Liz's service and friendly style more highly - 10 out of 10.

Sent by Claire Rhodes

Spent a fantastic week in Tenerife for half term. We would definitely go back! We loved the unlimited access pass to Siam Water Park, which we would highly recommend. Liz always makes the process stress free and we can’t wait to book our next holiday through her.

Sent by Jenny Layley

Liz organised a fantastic long weekend trip to Nice for me and a girl friend. The hotel she chose was spectacular and the location worked really well to give us both a city break and a beach break in one. She also sorted the essential extras like the airport transfers and pampering massages meaning we could just unwind and relax stress free

Sent by Rabinder Aulakh

We just wanted to say a massive thank you for organising another great holiday, it was fab and out of this world and cannot thank you enough, it was perfect. You’ve been amazing. Now I need to organise the rest of hols with you. I’ll get dates and locations and will be in touch. Thanks a million Rabs, Sam, Nicki and Arya.

Sent by Alison Ward

Great to have the confidence to tell Liz our budget and aspirations for special birthday trip and know that she would come up with a brilliant package. Loved it. Thank you Liz.

Sent by Simon Beament

This is the first time i have used Liz and i have to say she sorted us out with a fantastic package to Tromso. The communication, links and excursions went without a hitch. All in a all a fantastic experience at a very reasonable price. She even arranged the Northern Lights to be available for us on two nights. We will definately be using Liz again and look forward to our next mini break.

Sent by E Dyson

We just wanted to all say a huge thank you for organising our magical Christmas trip of a lifetime to Lapland! We all had an amazing time and enjoyed every single second of it. I will be recommending you to all my friends as it was easy and you made it very personal for the kids with your extra gifts for them. I will send you lots of photos soon.

Sent by Nadine Gamble

I contacted Liz as I needed some advice regarding an upcoming trip to Amsterdam which I had organised as a surprise for my brother's birthday. Liz was so helpful in finding out and feeding back to me all the information I had requested. She organised everything I asked for, the information was clearly communicated in a timely manner, and Liz even called after the trip to make sure everything had been ok, you definitely don’t get that from a high street or online travel agent! I highly recommend having a chat with Liz before making any travel plans, she is passionate about the service she provides, and will do whatever she can to take care of every element of your holiday, so you don’t have to worry! Thank you Liz!

Sent by Laura Ruiu Curtis

Working with Liz is such a pleasure. The first holiday we booked with her was a day in Lapland last year, which the kids thoroughly loved, so it came natural to me to ask her to organise our wedding in the Caribbean! She recommended Nonsuch Bay in Antigua, where we spent 9 days and got married on the beach. And what a marvellous choice that was! The holiday of a lifetime and the most beautiful dream wedding! Liz has a tremendous attention to detail but the personal care she puts into her clients is second to none. She’s always been on the phone with us, in touch via email and gave us so many presents before and after departure to make this even more special! We love you Liz, you’re the best travel counsellor in the world and you made our dream wedding happen!

Sent by Bev Banham

Dave and I would like to thank Liz for her help in finding us our holiday in September. In the past we had spent hours on line hunting for somewhere that had all that we wanted from a holiday. Liz found us a few to choose from, we picked one, which was ideal, it was all organised and booked for us and was so simple. We had a great holiday and would recommend Liz to anyone that needs her help and knowledge .

Sent by S Harvey

Got back on Thursday, as you know, following a really wonderful holiday - thanks to your careful planning. The hotel was just right, a great location, really good food and good facilities. It was my first visit to Lake Garda and I will certainly return. I want to thank you for fulfilling our brief so very well. You saw that all we wanted was catered for. I shall certainly be in touch again and will unhesitatingly recommend your services.

Sent by Naida Redgrave

Liz was brilliant from start to finish in organising our holiday to Crete. We weren't sure exactly where we wanted to go initially, so she helped find us the perfect destination for our criteria and budget. Liz was knowledgable about the area and was always on hand for any questions we had. When it came to leaving for the holiday she'd prepared all the documents we'd need ahead of time, plus some activity packages to keep the children entertained at the airport. It was completely stress free and a huge weight off our minds, knowing that everything was taken care of. On arrival at our holiday destination we were greeted by a message from Liz at reception, which made us feel really looked after, knowing we could contact her if we needed to. I would definitely book with Liz again and would highly recommend her. Thank you so much Liz for helping us create some amazing family memories!

Sent by Lisa Ricketts

I am so glad I met Liz and asked her to arrange our dream trip to New Zealand. My husband and I had some thoughts about what we would like to experience on this trip, but just didn't know where to start. After speaking with Liz and discussing some ideas she worked on our draft schedule with expert and knowledgeable partners in New Zealand. Following further discussions these were refined to create the perfect itinerary for our three week trip, including flights, transfers, hotels and excursions. Everything was so easy and the normal stress of organising such a big trip was completed alleviated - as Liz expertly managed the whole process on our behalf - even to the point of checking us into our flights 48hrs before we departed. It was also reassuring that she would be on hand throughout our trip should we need her support with anything. I would highly recommend Liz and Travel Counsellors to organise your holiday, and I will certainly be asking Liz to help plan and book our next dream trip to Japan in a couple of years time.

Sent by Carol Coppin

Liz thank you very much for the lovely flowers. Thank you also for arranging our amazing holiday in Vietnam - the personal guides and having our own transport links was amazing. Looking forward to arranging the next trip. We definitely want to go back to the same area, but do something different. Thanks again.

Sent by Barbara Tolan

Liz helped us throughout the booking process of our trip in India. We visited 10 different places, touring around the Golden Triangle in Rajasthan before spending time in Kerala. Our hotels / homestays were of a excellent standard and we valued the local support that was included within the trip. We would both recommend Liz to help with your trips and will use her again in the future.

Sent by Clare Burgess

We had a lovely time in Lake Garda in August 2017 although we wouldn't go again in August. Once again Liz took the stress out of arranging our holiday and her focus on the finer details meant we were able to avoid any stress. We stayed in a Eurocamp mobile home in the Bella Italia campsite. We were actually nicely surprised at how clean the accommodation was and we loved the location on the lake especially the views was amazing. I'd recommend this campsite for families who don't mind a very busy large site. Our mobile home was very close to our neighbours. Eurocamp seemed to have some of the best spots on the site though as other operators had homes near the busy road or toilets. The facilities were really good overall. In August, it's busy everywhere you go and the swimming pools are packed so sun loungers are hard to come by and very close together. The kids loved the choice of swimming pools and we spent hours there. In one way the amount of people meant it was a very vibrant place and good for kids but if you are a person who is looking for space and quiet this is not for you. Also, the kids didn't find it as easy to make friends like they normally do because the site was so big we didn't tend to see the same people very much but they liked playing with some of our neighbours in the evening. We liked walking near the lake but it's worth remembering it's not a proper beach so there are ducks, stones and it smells in places. Further north on the lake had nicer 'beaches'. We'd recommend hiring a boat or going on a boat trip to explore the lake as travelling by car in August was too busy with traffic. We loved the little town that's walking distance and found good restaurants away from the tourist places plus there's a great pizza place overlooking the lake on site. All in all, an enjoyable holiday! Thanks Liz!

Sent by Paul Burns

We turned to Liz Standley of Travel Counsellors, after giving up the struggle to put together a travel plan of our own. We found Liz enormously helpful. We gave her our desired objectives and she very quickly came up with various options, all fully explained, so that it was easy to make a choice. We found her flexible too when our plans changed somewhat, and able to accommodate our needs. Liz kept in touch, sent out clear information and costs and managed our travel booking and things like online check-ins easily and in a friendly, helpful manner. There was no charge to us for her services and all conducted by email, text or phone. I highly recommend Liz and look forward to benefitting from her excellent service in the future.

Sent by Helen Thornton

I am very grateful to Liz Standley for the arrangements she made for me to take two European journeys, to France and to Sicily. In both cases the holidays went very smoothly and she was able to deal with all the concerns I consulted her about, sometimes at the last minute. All in all, working through her made the visits much more hassle-free than they would have been without her knowledge and organising ability, and I shall certainly make use of these in the future.

Sent by Frank Farncombe

Using Trip Advisor and other internet searches can be fun but nothing can beat local knowledge and organizational expertise to tailor make the perfect holiday. Liz delivered on everything we wanted and within budget.

Sent by Yvonne Pilkington Marchant

We left it very late in the day to book the second half of our French trip and were struggling to find anywhere, let alone anywhere nice. We gave Liz our budget and criteria-a chalet based camping holiday in a high end location , near beaches but not on a beach, with great facilities and near a water park for our young son. Liz delivered on everything, and even found a location with its own fantastic water complex-Yelloh Village au bord du Lac, Biscarosse. The accommodation was really impressive, comfortable, quiet and well equipped and the site itself was the nicest campsite we had ever stayed in, my husband having been to French campsites since he was a child. Prior to the holiday our travel documents were personally dropped off with a present for our son, very thoughtful. Having Liz arrange our holiday was a great idea and we will certainly have her plan our next one. A great experience.

Sent by Debbie Hirst

Liz did a fantastic job booking our recent holiday to Jersey. Liz Booked our flights, hotels, and car hire. Made sure we were happy with the booking and often spoke to us out of hours. We received the information in plenty of time before we left and included a guide book of Jersey for our use. On our return Liz came round and presented us with a bottle of prosecco as an anniversary gift. We would thoroughly recommend Liz to our family and friends in the future.

Sent by Cassandra Collins

We are a family with 3 teenage boys and Liz found us the perfect holiday in Crete. Liz makes sure everything is in place to enjoy a stress free holiday and we loved the private transfer. We would definitely recommend Liz and use her again for our next holiday.

Sent by Ceri Rogers

If you want to take the stress out of booking a family holiday look no further than Liz. With next to no notice she found us a fantastic last minute half term break with our three children. Her attention to detail is brilliant. I'm looking forward to getting our next holiday booked up now but don't worry Liz, I'm aiming to give you some advance warning this time!

Sent by Chris Blackmore

Liz arranged a family holiday to include my adult children and daughter in law. We started with a few fabulous days in LA and now understand why it's called la la land then went onto Maui for ten days of pure heaven. Whilst there we sprinkled my sisters ashs at sea with Liz thoughtfully sending champagne for the toast with a beautifully worded card. We fell in love with Hawai completely and all three rooms were upgraded as a bonus. Finally we had a flying visit to San Francisco which was hectic but fun. On our return Liz had left a much appreciated welcome home pack,even including flowers, which was a really nice touch. We were a demanding group at times but Liz always dealt with us calmly and politely. Nothing was too much trouble. We have used her before and will do so again. In fact I'm planning my next trip already.

Sent by Holly Smith

Our experience of booking through Liz was absolutely brilliant, the whole process ran like clockwork. From beginning to end Liz was there to ensure that we had the best honeymoon possible, it really would not have been the same without her input. During the process of booking we decided to change our destination and this is was no problem at all. We will certainly use Liz again as she made everything seem so easy and straightforward. We contacted Liz and gave her a list of what we wanted and our budget and within the hour 3 amazing sounding honeymoons came back with flights, changing dates and altering the itinerary was no issue. We really felt like we had a luxury experience as gifts arrived before we even set off!!! Thank you Liz for arranging our dream honeymoon and we cannot wait to contact you in the future for our next adventure!!! xx

Sent by D Winter

Liz offered an excellent service. She researched the best flight times at the best prices and the hotel was perfectly situated near the heart of the city. She was patient and meticulous and we were arrived to a well needed bottle of wine. I thoroughly recommend her services.

Sent by Kelly Brooks

We couldn't thank Liz enough for helping us organise a large family group trip to New York. She managed to arrange all of our 9 flights with varying departures and returns without any hiccups! The accommodation suited our needs perfectly allowing us room to relax and entertain whilst being able to access the city easily. We would highly recommend Liz to our friends and family and will definitely be booking more trips with her again! :)