Sent by W Parkinson
Rainham, Kent 04/12/2023
Excellent friendly, knowledgeable and quick service - thank you
Based in St Mary's Island, Chatham
Natalie Warren
Available for new enquiries
It's Nice To Meet You
Hi there, I'm Natalie and I live on St Mary's Island, Chatham, Kent.
Think of me as your personal Travel PA, I take the hassle out of planning & booking your holiday. My career started 24 years ago in the travel industry.
My passion lies in designing unique, bespoke holidays that create lasting memories. And the best part? I'll be there to assist you every step of the journey, from the first spark of an idea until the moment you step back into your home, brimming with wonderful experiences.
Choosing my services means you're supporting a small local business, offering a personal touch.
To ensure you get the best prices and availability, I can't stress enough the importance of planning and booking early.
I do build my business with personal referrals, if you could please share my website with your friends, family and colleagues.
I can't wait to help you plan your next dream holiday!
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
Find me on social
My Videos
Christmas Markets
11/15/2023
Christmas Markets
Virgin Voyages Resilient Lady
10/12/2023
Virgin Voyages
Celebrity Beyond
9/28/2023
Celebrity Beyond
Disney Cruise
9/11/2023
Disney Cruise
Elephant Hills
8/17/2023
Elephant Hills, Thailand
Iceland
7/27/2023
Whales, Iceland
Doha, Qatar
7/18/2023
Doha,Qatar
Brand Video
7/4/2023
New Brand Video
We've won
3/1/2023
TTG Luxury Homeworking business of the year
Egypt
2/8/2023
Egypt
Cruise Award
1/19/2023
UK Cruise Award
2022 Highlights
12/31/2022
2022 Highlights
California & New York
7/2/2022
The tale of two cities, California and New York
New Orleans
6/4/2022
Steamboat trip in New Orleans
Scenic River Cruising
5/7/2022
Gem of the Danube
Iceland
3/5/2022
Welcome to Iceland
Mauritius
2/5/2022
Magical Mauritius
Aurora Expeditions
1/1/2022
Expedition cruising
Sant's Lapland
12/4/2021
A glimpse at Santa's Lapland
Honeymoon - Thailand
11/6/2021
Thailand is often referred to as “The Land of Smiles.”
Barbados
10/9/2021
Crystal clear waters of Barbados, the Jewel of the Caribbean.
Rocky Mountaineer
9/11/2021
A glimpse of the Rocky Mountaineer
Virgin Voyages Summer Soiree UK Scarlet Lady
8/17/2021
A glimpse at what Virgin Voyages had to offer on Scarlet lady.
Skysafari
7/15/2021
SkySafari delivers clients directly into the world-class wilderness.
New Hotels
7/14/2021
New hotels added to our portfolio
Glamping
6/30/2021
A range of beautiful rural locations and luxury glamping for friends, families & corporate groups and management teams.
MSC Cruises
6/23/2021
MSC Virtuosa is ready to welcome everyone on board this summer with leading health & safety facilities. Premium Drinks included Gratuities Included
Postcards - Tony Walsh
4/7/2021
I hope you enjoy reliving your travel memories with me as you watch our film, and when you’re ready to travel again I’ll be here for you.
Daios Cove
3/22/2021
Imagine a sun-kissed break in your own private pool suite or villa, a secluded island escape or a wellness retreat to look forward to.
Adventure Tours
3/5/2021
Discover the UK’s wildest spaces.
Tent with a View
2/6/2021
Unique honeymoon destination?
Moments That matter
1/17/2021
If it’s for a special occasion, I help create new moments that matter to you.
World of Good
1/2/2021
Travel is one of the strongest forces for good we have.
Lapland
12/1/2020
From reindeer sleigh rides to toboggan fun and even a private meeting with the big man himself, Lapland is the ultimate family trip of a lifetime.
Beyond the Horizon
10/22/2020
Whether you’re looking to explore more of the British Isles or you’re ready for a complete change of scene. Let me help you create something to look forward to.
Keep Dreaming part two
5/30/2020
We may have pressed pause on our travel plans but this doesn't stop us from dreaming
Keep Dreaming part one
5/13/2020
We may have pressed pause on our travel plans but this doesn't stop us from dreaming about the memories we've made.
Trust
3/5/2020
With a 24/7 duty office across 7 countries, access to thousands of trusted suppliers and full financial protection.
Perfect day at Coco Bay
3/3/2020
Royal Caribbean International’s Perfect Day at CocoCay in The Bahamas.
Moments that matter
1/26/2020
As a community of passionate experts, we’re just as invested in your trip as you are because every moment matters.
Moments that matter
1/18/2020
What moments mattered to you that will inspire your 2020 travels with Travel Counsellors?
Dubai & Ras Al Khaimah
11/23/2019
Considering visiting the UAE? What are you waiting for! It has luxury hotels, beautiful sandy beaches, jeep safaris and more...
TC Experience
11/8/2019
Check out some of the amazing experiences I can create for you as a Travel Counsellor... With us it's personal!
My customer stories
Sent by A Burton
Sevenoaks 04/12/2023
Brilliant and prompt service and a pleasure to do business with.
Sent by A Drowley
Rochester 04/12/2023
Very helpful nothing too much trouble would definitely recommend
Sent by T Bradley
Chatham 04/12/2023
Natalie has done a superb job, managing to find the perfect holiday
Sent by J Stanton
Rochester 04/12/2023
Using Natalie has made it possible for us to have bespoke holidays exactly meeting our wishes and travel requirements-I am recommending her to all my friends!
Sent by E Robinson
St Mary’s Island, Chatham 04/12/2023
Excellent personal service. Really quick to respond to emails. Highly recommend
Sent by L Bourne
Maidstone 04/12/2023
Excellent personal service. Really quick to respond to emails. Highly recommend
Sent by B Hopkins
Rochester 04/12/2023
Natalie was extremely helpful, friendly and knowledgeable of what we wanted from our group booking. Nothing was too much trouble and she came back to me quickly when we had to change dates on several occasions. Thank you Natalie!
Sent by H Bensberg-Hickmott
Gravesend 04/12/2023
Natalie was incredibly helpful, quick to provide my quote and made booking this part of my holiday incredibly easy.
Sent by L Austin
Chatham 04/12/2023
Natalie has been extremely helpful and accommodating swiftly answering any questions I had about my holiday before booking. Thanks for all your help!
Sent by D Godfrey
Faversham 04/12/2023
Always helpful, responds quickly and nice to deal with.
Sent by L Ford
Newbury 04/12/2023
Already recommended to a friend this morning. Natalie's service was impeccable. Natalie saw to all our allergy concerns, and alerted the airline and resort to expect us. Would book with Natalie again, without hesitation.
Sent by L Ford
Newbury 04/12/2023
Already recommended to a friend this morning. Natalie's service was impeccable. Natalie saw to all our allergy concerns, and alerted the airline and resort to expect us. Would book with Natalie again, without hesitation.
Sent by J Moore
West Malling 24/03/2023
I told Natalie what I was thinking of and she came up with the perfect itinerary. All hotels were beautiful. With five flights and six transfers, I was sure there would be a hiccup, but everything ran smoothly as clockwork. Natalie was very quick to respond to any questions. Having the Travel Counsellors app and backup was great too. Will definitely be using Natalie again.
Sent by M Gray
Chatham, Kent 01/03/2023
Natalie has been amazing from start to finish, helping out so much with a passport application and being so responsive to any questions I had. I would thoroughly recommend.
Sent by N Higgins
Aylesford, Kent 01/03/2023
Natalie is so personable and dedicated to helping find a solution to whatever holiday you want. She listened to all our requirements and is thrilled with the outcome of booking our dream Honeymoon.
Sent by C Hannaford
St Austell, Cornwall 01/03/2023
Nat is so helpful and professional. I love the personal touch and being able to contact her and ask any silly questions I may have.
Sent by E Pennock
Hoo, Kent 01/03/2023
Natalie made everything nice and easy. Very pleasant and helpful. I will definitely be asking Natalie to book my next holiday. Thank you, Natalie
Sent by K Hallam
Chatham 01/03/2023
Natalie is just so incredibly helpful
Sent by P Marshall
Sidcup 01/03/2023
I always recommend Natalie to my friends and family as she is so good at her job, gives great customer service, is helpful, knowledgeable and reliable and goes the extra mile for her clients.
Sent by E Martin
Chatham 01/03/2023
I already have told my family and friends about this amazing experience. Natalie took away all the stress and uncertainty.
Sent by S Burridge
Rochester 03/08/2022
Natalie made planning our holiday very easy. I gave her dates and locations of where we would like to be in certain parts of Canada and she sorted the hotels & car hire as requested but, she went further by adding activities that she thought my family would enjoy! I will definitely be using the Travel Counsellor again.
Sent by S Hayles
Worcestershire 03/08/2022
Very satisfied, quick, efficient and friendly service. Thank you
Sent by P Haigh
St Mary's Island, Chatham 03/08/2022
Always helpful and knowledgable to my cruising needs.
Sent by C Parker
London 03/08/2022
Natalie has been very accommodating in booking two trips for my sister and me. She has been very friendly and would definitely recommend her.
Sent by I Hill
Rochester 03/08/2022
We rarely use travel agents but we were stuck as to where to go for our holiday and to be honest we were so busy with work that we just didn't have the time to look for anything. I just explained to Nathalie what we wanted and within 2 days our holiday was all sorted! Incredible customer service and will definitely use their services again in the future!
Sent by L Richards
St Mary's Island, Chatham 03/08/2022
Natalie you always give 100 per cent when bringing together our holiday. Looking forward to our next one.
Sent by A Turner
Kent 03/08/2022
Natalie was very quick at getting my holiday quote to me and offered me some ideas of excursions that I can book at a later date as well. Natalie was very friendly and professional throughout the whole process and I will 100% use her to book all my holidays going forwards. Thank you- We’re so excited to get away next year
Sent by F Hill
Meopham 03/08/2022
Natalie was amazing. Gave us lots of options and nothing was too much trouble, even when we changed our minds! Natalie kept us updated with arrangements and did all the hard work for us, so all we had to do was enjoy our holiday. I would definitely recommend using Natalie to our friends & family for booking their holidays.
Sent by S Payne
Kent 18/04/2022
All perfect and so helpful.
Sent by C Leslie
London 18/04/2022
I was very impressed by the efficient friendly and helpful service. I wouldn’t hesitate to recommend Natalie and she will be our first port of call in the future!
Sent by K Bates
Kent 18/04/2022
Excellent service Natalie is always there when you need her, Good Covid regular updates
Sent by L Langston
Kent 28/12/2021
Natalie was very informative, she gave us all the information we needed without being a hard sell. This is why we choose to book. Very good customer service
Sent by E Simpson
St Mary's Island, Chatham 06/12/2021
It’s good to have someone local but who clearly knows the business. Worked hard to get us the deal we wanted to. Friendly and extremely helpful. Also easy to get hold of.
Sent by Casey Bridge
Maidstone 17/09/2021
Natalie was absolutely excellent. We wanted to book a holiday very last minute, for 2-weeks time and she managed to help us find the perfect hotel and destination, transport and information about Covid testing so quickly! We go tomorrow and are so excited. Can't recommend Natalie highly enough!
Sent by J Mitchell
Kent 08/03/2021
I've booked 2 holidays through Natalie this year and she is my go too for any travel needs.
Nothing is too much trouble for her and can answer all queries you may have straight away without having to come back to you.
Natalie also understood my budget for each holiday and only presented options within that budget to make it nice and easy for us to choose.
Highly recommended and will be booking our holiday for next year through Natalie without hesitation.
Sent by Sue Redfern
Widley, waterlooville 22/10/2020
Natalie is excellent in the way she handles my holidays, she is knowledgeable and very swift in getting back to me if I have a query. I am kept informed all the way and nothing is to much for Natalie. I would definitely recommend Natalie, and will be doing more holiday booking with her in the future.
Sent by Catherine Hannaford
St Austell, Cornwall 13/05/2020
Good personal service
Sent by Denise Finch
St Mary's Island 13/05/2020
Good service and very helpful
Sent by Sarah Goodearl
St Mary's Island 13/05/2020
Excellent service, really quick to reply to questions and to find us the perfect trip!
Sent by Terry Redfern
Waterlooville 13/05/2020
Natalie is absolutely first class and I will definitely use her services again.
Sent by Clare Sievewrght
Snodland, kent 01/12/2019
I have been using Natalie for over 8 years booking my holidays so when Thomas Cook closed it left a massive void of losing not only the good service I was always given by Natalie, but a good friend that she had become over the years. I struggled with the thought that I was going to have to go to a complete new travel agent and deal with someone that I was not familiar with, that did not sit well with me. I was therefore so pleased when after meeting for a coffee she told me of her new venture, naturally I was back on board and have now booked two cruises with her. Natalie is very experienced and professional in her line of work and is extremely conscious that she provides that 1st Class service to her clients. Her professionalism shines through and nothing is too much trouble.I certainly won’t be using anyone else.
Based in