Based in Macclesfield

Lorraine Doyle

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Hi I’m Lorraine and thank you for taking the time to look at my website.

I am based from home in Wilmslow, Cheshire and I started my career 19 years ago and have worked in various roles such as Travel Consultant and Branch Manager within the leisure sector. For the last six years I have concentrated on luxury bespoke tailor-made holidays and business travel, finishing as Office Manager managing a team.

I have excellent knowledge of many destinations all over the world and I am lucky to have first-hand experience of Australia, Vietnam, Mexico, Barbados, various States in USA, Europe and the Mediterranean along with cruising to name a few. More recently I've travelled to Indian Ocean and Middle East.

Working with you I’m here to provide a comprehensive professional travel experience for all your holiday needs. Every reservation is treated individually with one-to-one personal service, this ensures that your holiday experience and expectations are always exceeded.

Travel Counsellors are the only travel agency to be awarded the Queens Award for Enterprise and have been voted "Best Travel Agency" by readers of The Guardian and The Observer newspapers, four out of the last five years. Your money is 100% financially protected and the unique Travel Counsellors Trust, giving you total peace of mind you’re in safe hands. No other travel agency offers you this full protection.

I am here to remove the stress element from your dream holiday or short break and enhance the booking experience for you. I am truly passionate, professional and care about finding the perfect break for you and your loved ones. Over the years with my personal experience and feedback I know the general rules is that “people like people” and feel safe when they have a trustworthy familiar travel booker looking after and supporting every travel aspect.

I look forward to hearing from you soon.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Family Summer Holiday

11 October 2022

I've recently returned from a fantastic family holiday in Lanzarote. We stay at the Iberostar Lanzarote Selection Resort in Playa Blanca and from start to finish could not fault it. On arrival at the Iberostar we were met with a welcoming reception and a lovely glass of champagne to start the check-in process. We booked a family one bedroom sea view/pool view, this room was spacious with a separate living room and bedroom plus a large bathroom. We were located on the ground floor and had a massive terrace with our own sunbeds and table and chairs. We love the Iberostar concept and stayed in this chain previous and the service, food, drinks and facilities are perfect for families and couples alike. As we are a family with a toddler on these holidays we are not fussed about additional restaurants, the buffet restaurant suits us fine as we can pick and chose all different foods for our little girl to experience. We spent the days around the family/children's pools and nights being entertained with various acts/music and shows or just relaxing. The resort of Playa Blanca is very nice and pretty with a good mixture of bars/restaurants/shops to cater for all clientele, the resort is not overly large and has a seafront walkway from end to end covering around 5km. This is perfect for walkers/pushchairs/runners/wheelchairs. It's also relatively flat so you can get around easy if you want to explore. If you are looking a great family holiday/couple only or multi-generational families you would be well looked after at this hotel.

Relaxed holiday in Fuerteventura

20 September 2019

I've returned from a fantastic family holiday in Fuerteventura staying at Bahiazul Villas & Spa. This was a perfect combination of a villa holiday but being on a complex. I love the idea of villa holidays but I don't like having to cook, clean, shop and drive on holiday - I do enough of that at home. I wanted a holiday where we have the space, privacy and facilities of a Villa but also have hotel amenities - the Bahiazul ticked those boxes. The location of this resort is just out of Corralejo it takes around 15 minutes in a taxi and close by is a supermarket and a few bars but nothing on a big scale. The area is very relaxed and quiet but gives you the freedom to get out and about if you want to explore by car or taxi.

Airline experience Thai Airways

22 June 2019

I recently flew business class with Thai Airways from Melbourne to Bangkok, the whole experience was great. I checked in for the overnight flight from Melbourne to Bangkok and was able to spend time in the lounge area. Check-in process was quick, smooth and effortless. The lounge is very big and modern in Melbourne and shared with a few airlines. On boarding I was greeted to the traditional welcome of a glass of champagne along with a beautiful Orchid. The seat in business class was spacious and comfortable, I did find it tapers in at the bottom which was fine for myself. I slept most of the way and the service was excellent, very accommodating. The food, beverages and entertainment made the flight very enjoyable and added to overall flight.

Airline experience with Oman Air

22 June 2019

I decided to treat myself when I was coming back from Australia and booked myself a business class flight with Oman Air from Bangkok through to Manchester. Bangkok airport is big and on arrival from Melbourne I made my way to the business class lounge operated by Oman Air. The lounge is very comfortable, with all the amenities you’d expect. I really enjoyed relaxing and spending time in lounge and was looking forward to boarding the flight. The seat is excellent, very spacious and wide. Everyone can access the aisle which is great and also you have privacy from the person sitting near you. The staff were excellent and really took care of everyone. The flight to Oman was full in business and quieter from Oman to Manchester. Either way you couldn’t fault the stewards for their dedication to the passengers. The food was really good and any drink you wanted was produced. After a few weeks in Oz I spend most of the time asleep or relaxing on the lie flat bed. It honestly made travelling a dream and so relaxed and refreshed stepping off each flight. Another highlight was the Oman Air lounge in Oman, wow it was stunning. So luxurious, light and vibrant. I was able to take a shower, change clothes and feel revitalised for the next flight. The restaurant and bar were excellent, overall had such a good ice flying it was the highlight of my holiday.

Melbourne

09 June 2019

I recently took a trip to Melbourne Australia to visit my Aunty and Uncle who live on the Mornington Peninsular in a town called Rosebud. This area is around an hour’s drive from Melbourne city centre and is well known for surfing, long stretches of golden beaches and sleepy seaside towns with a wide variety of cafes, boutique shops and restaurants. On arriving we spent a couple of nights in Melbourne taking in all the sights. This city has a really nice feel with lots of older buildings and then new skyscrapers setting the trend. We explored as much as we could visiting Queen Victoria Market where you can pick up a souvenir and then we headed to laneways near Flinders Street. Here, you find a labyrinth of streets to explore and discover. The city is also famous for the trams which we used and went to Federation Square and then headed out to St Kilda. Another great tourist attraction is to go up Eureka Skydeck and the Eureka Tower and get a bird’s eye view of the city or even better go at sunset. After a few days in Melbourne we hit the road and drove to Rosebud to spend some time with relatives. We did day trips out and went along the coast taking in the seaside towns. One of my favourites is Sorrento. This pretty town has a great beach vibe and feels very hip with lots of art galleries, coffee shops, individual shops selling beautiful clothes, bags, jewellery and so on. The best way to experience this country is by car or organised trips. We had a car and loved driving around and discovery little towns, beaches, markets and pubs. We also visited vineyards, had a day at the hot springs and ventured over to Arthurs Seats where you can go on the cable cars for a fantastic view of the whole peninsular.

Greek week away

06 June 2019

I been to a Halkidiki a few times over the years, but this is the first time staying on the outskirts of Afitos. We stayed in the lovely traditional little hotel called Petrino Suites. They are all individually styled little traditional Greek Farmhouses. There is a fantastic pool which is really large and then sun beds, chairs and shaded areas. There is a pool bar serving food and drink all day and through to the evening. We stayed on half board and ate each evening here. The food was good and enjoyable, fairly limited to two choices each evening which my husband and myself were fine with. The main resort of Afitos is a flat 15-20-minute walk away or a few minutes in a taxi. The resort of Afitos is very picturesque with hillside tavernas and bars overlooking the beach and sea, very pretty in the evening. There are plenty of shops to walk around and cafes, bars and restaurants to sample. Overall, a lovely Greek holiday, everything we were looking for.

Abu Dhabi Winter Sun

05 June 2019

Visited Abu Dhabi for a long weekend in January with one of my friends. We stayed for 4 nights at Ritz Carlton Grand Canal and flew economy with Etihad. The flights were fantastic and for a 7-ish hour flight was really comfortable, food and service couldn’t fault in economy. On arrival at the airport we were met by a driver to take us by private car to Ritz Carlton. We drove past the Grand Mosque which is stunning and looks amazing in the sunlight. Walking into Ritz Carlton oozes luxury, high-end chic, 5* service and hotel. We took advantage of a free half board upgrade which was on offer. The food in the restaurants is amazing even the buffet restaurant. I especially liked the Asian Restaurant where I could have stayed all day eating, plus this has the best view of the Grand Mosque in the evening lit up. We also had access to the Club Lounge, again worth upgrading in my option as a great area for drinks and some relaxation. Close by to the hotel are a selection of restaurants everything from Italian, Indian, Sushi to give you another option of where to eat. The hotel is big as you would expect but the service and facilities are fantastic and feels very personal. The pool is great for sunbathing, swimming and pool side bar service makes it even better. Would recommend Abu Dhabi for a long weekend or even long to get some sunshine.

Kefalonia - Never fails to be an amazing holiday

04 July 2016

Well I have just returned from another stunning holiday at The Apostolata MareBlue in Skala, Kefalonia. I've stayed here for the last three years and always have a wonderful time. This hotel is perfect for couples and families wanting a relaxed chilled break. There isn't a great deal to do but this is perfect for me, if you purely want to re-charge your batteries it's perfect. You can go half board or all-inclusive where meals are taken in the buffet restaurant or a la carte at a supplement. If you want things going on near-by you have to get a taxi and if you want a long sandy beach, again Skala is your answer but if you're happy with a large freeform pool then this is for you with Greek atmosphere and great service. I always upgrade to the one bedroom suite with private pool and upgrade to all-inclusive. This gives me a quiet, peaceful and semi-private area but with hotel facilities located near-by. I don't leave this room except to eat at meal times or use the spa facilities. This property has got many steps as it's built into a hillside but the hotel provide a golf buggy collection service for anyone who feels they can't manage the steps. It really is the most relaxing and gorgeous Greek holiday and with the added luxury of upgrading to a private pool suite.

Bermuda Triangle

15 February 2016

The island of Bermuda is beautiful and full of rich colour, heritage and wonderful people. The museums are very interesting as it has such a wealth of history. If you like diving then Bermuda is perfect as you have many ship wrecks to visit out in the ocean and the reef but probably the main thing people go to Bermuda for is their pink breath-taking exotic beaches. I travelled to Bermuda a couple of years ago and stayed for five nights at the Fairmont Southampton. This hotel is in a fabulous location overlooking the ocean, pink sands and the greenery that Bermuda has to offer. The grounds of this hotel are huge, around 100 acres, including the stunning golf course, which looks amazing even to me a non-golfer. This hotel oozes luxury and glamour. There is the private beach club where you can relax in style on the pink sands or relax at the resort pool. If you fancy being a bit more energetic then you can chose activities such as diving, tennis, Jet Ski rentals and more. There is the Willow Stream Spa with indoor pool & fitness facility, or tee off at the 18-hole par-3 championship Turtle Hill Golf Club. If you want to get out you can access Hamilton using the hotel ferry service or local taxis where you can take in the day to day goings on in Hamilton. Bermuda is a perfect holiday destination or add onto a trip to New York for example for some peace and quiet.

Vietnam

09 February 2016

I visited Vietnam in October 2015 after always being on my bucket list for many years as a place to experience and I wasn’t disappointed. I flew from London Heathrow with Vietnam Airlines travelling on their new Dreamliner. This is the second time I’ve been on this aircraft and it’s great. I travelled Premium Economy out and Business Class back. The service was fantastic and economy looked very comfortable too. I arrived at Saigon to get my connecting flight to Danang where I was staying at the Hyatt Regency and the Intercontinental Danang. Both of these hotels were lovely and of great quality, as you would expect from these chains. The people are so friendly and caring and nothing was too much trouble or effort. Danang is a great beach location. Along with the city vibe you can also do day trip to Hoi An or Hue from this location as well. The Hyatt Regency has a wonderful beachfront setting and the restaurants and bar areas are perfect for relaxing and to watch the sea and sunset. This hotel is in a great location for easy access into Danang if you feel like venturing out from your luxury location. The Intercontinental Danang is on another level of service, class and location in my option. The location is on “Monkey Mountain” where you feel at one with nature. The whole resort is spread out over the mountain starting at the top called “Heaven” and then cascading down the mountainside through “Sky”, “Earth” and finally finishing at “Sea” level. This resort is very special and offers true luxury and first class service, the attention to details in the rooms, dining and bar areas along with the spa, pools and lastly the stunning beachfront setting will leave you feeling a world away in an exotic tropical location where you can just relax and indulge for a few nights. My next stop was to catch a flight onto Nha Trang, best known for one of the biggest fishing ports in Vietnam. The beaches and sea makes it one of the best locations for relaxing and also taking in some fabulous culture including the Temples and Churches. The hotels I stayed at were the Vinpearl Nha Trang, Evason Ana Mandara and Six Senses Ninh Van Bay. These three hotels are all very different and each have their own unique atmosphere. The Vinpearl Nha Trang is situated across the bay from Nha Trang accessible by either speedboat or cable car. This is a purpose built resort offering something for everyone. There is a vast array of hotel and accommodation choices from the large hotel complex to private villas, spas, golf courses and even an amusement park, this really does have something for everyone. The Evason Ana Mandara is located on the main hotel road into Nha Trang and the beachfront setting is glorious. This resort is a traditional style and is part of the “Six Senses Collection”. You each have your own semi-detached villa with classy Vietnamese touches. I found it very tranquil and relaxing at this resort and really enjoyed my time here. The pool, restaurant and beach are breath-taking. My last stop before home was at the stunning Six Senses Ninh Van Bay and wow this place was amazing. The location is accessed by speedboat from the mainland where you enter the beautiful bay and look up to see all the different styles of accommodation. I would describe it as barefoot luxury/Robinson Crusoe, I loved it here. The whole resort is so cleverly done, this is where you get away from it all. The only thing you should do here is relax, eating stunning food, read, swim, be at one with nature and enjoy it. Pure bliss.

Kefalonia Dream

09 February 2016

Every year I go to Skala in Kefalonia with my mum. I know it's a bit boring but we go to the same hotel and just relax for our holiday together. We stay at the gorgeous Apostolata Mareblu Skala Hotel in a private pool suite. This is our treat for a little luxury and peace and quiet, relaxing in your one bedroom suite with own pool and garden. I have stayed in the standard rooms as well and they're an excellent standard offering everything you'd expect for a 4* hotel. They provide beach towels for your stay, Wi-Fi, a free resort shuttle bus and much more. The hotel offers a beautiful large free-form pool with water jets and a small pool for kids. There are plenty of sunbeds available with parasols, games and entertainment for younger ones. You have access to the stunning rocky cove where you can swim and snorkel from the rocks and if you do feel more energetic you can always play tennis! This hotel is built onto a hillside so if you do have limited mobility either call reception for the golf buggy or maybe take this into consideration as there are many steps. There is no beach as such but you can access the sea from steps off the rocks and the water is fantastic for snorkelling and swimming. The hotel offers a selection of rooms along with different board basis, you can chose from either half board or all-inclusive. We always opt for all-inclusive as we like to forget about paying for things on our holiday. The main buffet restaurant offers a wide selection of food and has something for everyone, they also provide special themed nights to sample local and international cuisine. There is also the pool snack bar and a la carte restaurant to choose from as well. The Mareblu is situated around a 10 minute ride away from Skala if you fancy a change of scenery or meal out. The hotel runs a free daily shuttle bus at selected times or jump in a taxi to suit you. The island of Kefalonia is stunning. I've been here six times and love getting out and about seeing the coastline, villages and people. Kefalonia will suit couples and families alike it has retained its traditional feel and has not been spoilt by clubs and bars like some areas in Greece. In my opinion this is a great hotel and lovely Greek Island.

My customer stories

Sent by Mark Davies

I wanted to thank you for an absolutely fantastic holiday I had in Playa Del Carmen. What an amazing experience !! I’m Still pinching myself that I actually went. The holiday you booked and service you provided was faultless. Every aspect of the booking was perfect. I had no problems with the flights and the accommodation was superb. Please add my feedback to your company site and I have also been singing your praises to Debbie since I returned. Can’t wait for the next holiday! Many thanks again Lorraine… You’re a star !!!!

Sent by Ian Waddle

Lorraine was fantastic, she quickly got to grips with our slightly unusual request and put together a carefully designed package to make the trip really special

Sent by Debbie Jukes

Lorraine is very patient and understanding of what options will suit us best

Sent by Bilal Bhatti

Lorraine is always professional and looks after all of needs. Many Thanks Bilal

Sent by Andrew Fitzgerald

Lorraine was extremely helpful and made the whole process very straight forward with excellent suggestions of where to go and stay. Everything is sorted and it is a stress free process and would definitely get Lorraine to arrange further holidays. I would highly recommend Travel Counsellors.

Sent by Brian Smith

It is an absolute pleasure to work with Lorraine who always goes the extra mile in helping us make the best memories on our trips !

Sent by David Charloes

Lorraine, as always is outstanding and her attention detail comes across.

Sent by James Jones

Lorraine is knowledgeable, professional and wants to understand your travel objectives. I am definitely going to use her services again.

Sent by Suzanne Brown

Very good. She understood exactly what we were looking for and came back with all the details quickly, allowing us to go ahead and book.

Sent by Jessica Favretti

I cannot recommend Lorraine enough, not only is she a lovely and friendly person to deal with, but she managed to get me home to Australia during a global pandemic - which I can imagine wasn’t easy. Lorraine is a miracle worker! I hope to use her services again, to hopefully book a more fun trip in the future but I wouldn’t hesitate to recommend her to my friends and family. Thanks a bunch Lorraine!

Sent by Ian Waddell

10/10 on service provided Lorraine was fantastic, she quickly got to grips with our slightly unusual request and put together a carefully designed package to make the trip really special

Sent by Christine Kennedy

Lorraine was so helpful and friendly as I was booking a trip to New York and I was I little scared cos I've never been before she's put my mind as rest and sorted it all out for me. First time using her services and it wont be the last

Sent by Steven Le Cheminant

Felt very comfortable with the way the procedure was conducted. Hopefully live up to all our expectations.

Sent by Jeannine Cowie

Incredibly professional, efficient and lovely to deal with

Sent by Jo Hall

We would just like to say a huge thank you for organising our wonderful holiday to India, it was everything we hoped for and more. The flights were great and we were met after each one and the train by local reps who got us to our hotels promptly. The hotels were amazing, especially the Taj Mahal Palace in Mumbai, WOW. The guides you organised for us were brilliant, very knowledgeable and entertaining!!! Our whole experience was just amazing and we would recommend your services to anyone and we will certainly be knocking on your door for our next big holiday. Once again thank you for all your hard work. Regards Jo and Garry

Sent by Jo Hall

We would just like to say a huge thank you for organising our wonderful holiday to India, it was everything we hoped for and more. The flights were great and we were met after each one and the train by local reps who got us to our hotels promptly. The hotels were amazing, especially the Taj Mahal Palace in Mumbai, WOW. The guides you organised for us were brilliant, very knowledgeable and entertaining!!! Our whole experience was just amazing and we would recommend your services to anyone and we will certainly be knocking on your door for our next big holiday. Once again thank you for all your hard work. Regards Jo and Garry

Sent by Cheryl Edes

Lovely lady, very helpful. Its so good to have a personal contact, taking care of you, instead of an unknown voice at the end of a telephone who always seems to be in a terrible hurry to take your money and get onto the next call. or having to deal through those awful computers. Thanks Lorraine.

Sent by Craig Windram

Lorraine was recommended to myself from another friend and has just organised an upcoming holiday for my son and myself. Every request and query throughout the process was handled efficiently and quickly which has taken the hassle away from organising time away. I would not hesitate in using Lorraine in the future or recommending her to friends and family.

Sent by Stephen Whitehead

A perfect blend of good personal customer service and an easy to use digital platform, I have and will continue to recommend Lorraine.

Sent by Bernard Barton

As my personal Travel Counsellor, I would like to send you a special thank you for your surprise gift, it was absolutely fabulous. It was so kind of you to think of us, we really enjoyed it and had a special toast to you, I actually got a lump in my throat and a little tear in my eye, once again thank you so much it was fantastic, Speak soon, kind regards Bernard.

Sent by Jo Cuff

Lorraine was so helpful, making suggestions to help us plan our complicated trip!

Sent by Helen Ford

We have just returned from our holiday that Lorraine booked for us! What can I say! We received fantastic customer service! Lorraine is a true professional and is always very knowledgeable! We arrived at the Hotel Esmeralda Apartments to an upgrade to Pool/Seaview Apartments! Thank you so much Lorraine! Our next trip is to Croatia next September so I will be calling Lorraine in the next couple of weeks! Once again Thank you for making our trip stress free!

Sent by Bernard Barton

Always receive excellent service, hassle free and always get all the information needed to book with Lorraine.

Sent by Lindsey Hynes

Lorraine is an excellent service provider for all our business flight bookings. Lorraine is so helpful and works really hard to find us the best deals at mostly very short notice. We would definitely recommend!

Sent by Steve Corns

We were labouring to arrange a holiday due to work and the minefield of all the various offers. Lorraine promptly arranged everything for us with no fuss and we're delighted. I wouldn't hesitate to recommend her to others.

Sent by Sandra Windsor

Very patient with us as we had a nightmare choosing dates, helpful and professional. Would and have recommended Lorraine. In fact we used Lorraine as she was highly recommend to us.

Sent by Elaine Parry

I would recommend Lorraine anytime. She is always contactable and goes that extra mile to help. Her personal touch is so unique above all other travel agents I have come across.

Sent by Tammy Windsor

Lorraine has organised our last few holidays and we couldn't be happier. She is so experienced and because of this, was able to recommend some super hotels, convenient flights, trips and car hire deals on our most recent fly drive holiday to the US. It was a tricky one to arrange and coordinate to our specific requirements but nothing was too much for Lorraine. She tweaked and improved and now we have the perfect holiday. What makes Lorraine so different to others is the fact that she really cares and that's so obvious when you talk to her. She loves her job and this passion shines through. And to add to that - she even reminds me when my passport needs renewing. A brilliant and personal service which we'll definitely keep using.

Sent by Gillian Bradley

We have recently returned from a fantastic break in New Yor! Lorraine organised everything for us from start to finish - everything was perfect. We were given a choice of hotels and prices which we had time to look at before making our final decision. Lorraine also booked our airport transfers, theatre trips and two attraction visits. Everything booked went to plan. We would highly recommend Lorraine and would definitely use her services again when booking a holiday. Thank you so much Gill.

Sent by Bilal Bhatti

Amazing service, always polite and no matter what I ask it is never too much trouble 10/10 for her service.

Sent by Ettore Giacobbe

I use Lorraine for my business travel and she always answers in time, effective and precise. All you need to manage your company travels.

Sent by Pauline Hadfield

10/10 for service. Lorraine had been great, professional, prompt, fabulous presentation of personal brochure, complete clarity of info. Competitive price. I will certainly recommend.

Sent by Mat Deering

What a fantastic trip. The Aria hotel in Budapest is lovely, really nice and new with great rooms. Free wine and cheese in the lobby every day a particular highlight, also very nice spa. Concierge team were great and found for us restaurants outside the hotel which were fantastic, Aszu in particular. But I would definitely recommend the hotel. Thanks so much for your help organising

Sent by Peter Rolph

Excellent and friendly service. Thank you.

Sent by David Parry

Lorraine is a great at what she does, her customer service and expertise are excellent. Would recommend using Lorraine every time.

Sent by Stephen Banga

The Paris trip was a huge success. THANK YOU. The girls loved the hotel suite and location was perfect. Great holiday all-round.

Sent by David Rabin

We have visited Italy twice before, but never Sorrento. The town and the area are both lovely, the Grand Hotel De La Ville was superb and the people we met, both from Italy and from the UK were all very nice. Thank you very much for your help.

Sent by Andrew Bale

Gozo was really good. The island is relaxing and plenty to see and do for the week. The villa was really impressive, so was a good choice - really well done interior, very spacious, and very nice pool and outside area. The Gharb village was lovely - had some good restaurants and a craft market, food is Italian influenced as not far from Sicily. The diving was great, warm and clear water with plenty of fish to see and we dived a wreck as well. There’s a good choice of dives on Gozo and understand similar story with Malta. Hotel in Valetta (Osborne) was fine, had all we needed for the short stay in the capital. So all in all it all worked out really well.

Sent by Stephanie Grant

We have had the most amazing family holiday!! Need to plan the next adventure now for next year, then New York for my 40th in December 2019!! We will be seeking your assistance again. Thank you once again for the card and all your help, it is much appreciated.

Sent by Debbie Lomas

We had an amazing holiday and can't thank you enough. The hotel was fabulous too and the hotel check out on the morning of departure was a dream!! We really appreciate all your help and guidance, and we'd definitely go back to Paphos again.

Sent by Anne Marie Crawford

Lorraine was absolutely fantastic, listening, understanding and delivering exactly what our family need, we would 100% recommend her to family and friends and have already done so,

Sent by Gill Bradley

We have recently returned from a fantastic break in New York! Lorraine organised everything for us from start to finish - everything was perfect. We were given a choice of hotels and prices which we had time to look at before making our final decision. Lorraine also booked our airport transfers, theatre trips and two attraction visits. Everything booked went to plan. We would highly recommend Lorraine and would definitely use her services again when booking a holiday. Thank you so much Gill, Mark and Megan.

Sent by Anne Wardle

Lorraine Hewitt had the patience of a saint and kept coming back with alternative solutions to our ever-changing requirements. She was willing to do extra research on specific points and was really friendly to deal with and very efficient. I would definitely recommend her to family and friends!.

Sent by Ceri Kirkman

Fantastic! Lorraine took all the stress out of booking our family holiday. She gave us some great options to choose from and made it a smooth process to book. We were checked in, luggage tags written and all received in a nice pack with all the details included. Would highly recommend and will definitely be using for our next holiday.

Sent by Jeannine Cowie

Best trip ever from the flights and bus rides to the fantastic accommodation the Palace Hotel is to be recommended it's really stunning, Amtrak was clean and efficient also to be recommended all in all you did a great job thanks very much and I'll be in contact when we need to travel again. Thanks again Jeannine

Sent by Michael McKirgan

Amazing service, and helped get me the best deal for flights to New Zealand.

Sent by David Shepherd

An amazing few days away at Lake Garda with Maxine Shepherd and no kids. Massive thank you to Lorraine Hewitt for arranging everything.

Sent by Helen Ford

Brilliant! Professional! And will recommend her to all my friends and family!

Sent by Nick Gee

We would just like to thank you personally for what you did. The holiday was absolutely beautiful, and it was lovely to get your message when we arrived. We will have no hesitation in contacting you again and we have already passed your details on to several friends. Thanks again

Sent by Anne-Marie Smith

This is the second time Lorraine has helped us find/book the perfect family holiday. Lorraine takes away the stress of trying to find your holiday and provides an extremely professional service. We would highly recommend Lorraine. Thank you Lorraine.

Sent by Emma Carr

Great communication, no hassle service. Would definitely use again.

Sent by John Hayward

You were great and I will certainly contact you when flying or travelling again.

Sent by Pippa Dorey

Highly recommend winter Lapland experience. Extremely proud of my almost 72 year old dad for driving huskies twice including in the dark and driving a snow mobile... he loved it! The northern lights were seen but not at their full potential so an excuse to go somewhere similar one day! Amazing experience which we finally got to do!!! And of course I highly recommend Lorraine Hewitt for all your holiday bookings or advice here or abroad.

Sent by Andy O'Connor

Very professional service

Sent by Sandy Laping

Very professional, friendly and efficient. I have used Lorraine as a travel agent in the past and her work has always been impeccable, reliable and well organised.

Sent by Carole Hughes

We received excellent customer care from Lorraine from the first enquiry to meeting us for a coffee to go through the itinerary a couple of weeks before our trip phone calls and enquiries always answered promptly thank you.

Sent by K Kelly

10/10 for service - Helpful, friendly, professional service. Fantastic!

Sent by Krystyna Rabin

Goes over and above for the customer 10/10

Sent by Paul Madeira

I have been reunited with Lorraine following losing contact from her previous job - immediately started using her and delighted to "have her back".

Sent by Ron Grant

10/10 - very professional and a pleasure having my Travel Counsellor Lorraine Hewitt handling my holiday requirements with such ease.

Sent by Cathy Ranford

Lorraine went to endless trouble to get the right holiday for me and my 95 year old aunt. Most grateful.

Sent by Emily Marner

Great knowledge and quick responses. A completely stress-free experience of booking my holiday.

Sent by Kenneth Bailey

Would give Lorraine top marks for every aspect her attention to detail. Wonderful service!

Sent by Paul Doyle

Booked a fly-drive around USA for 3 weeks, which included 9 flights, 15 hotels, 3 hire cars, visa and excursions. Including Atlanta CNN Tower, Nashville Ryman Theatre & Rock N Roll Hall of Fame, Memphis Graceland, New Orleans, swamp trip. Dallas - JFK tour. San Francisco cruise, Seattle Boeing Factory Tour. Everything went as clockwork and we had no single issue at all. Had a perfect trip and loved every minute of it. We were checked in online, hassle free, seats pre-allocated on all flights. Car hire upgraded to Gold to save time and money. Assistance was also provided prior to departure to help arrange travel insurance as this was slightly complicated due to medical conditions. Everything was perfect and I can not thank Lorraine enough for her knowledge and skill in providing this trip and great holiday memories.

Sent by Simon King

Professional, personable with warmth and humour.

Sent by Greg Downing

We have had excellent service with Lorraine & would definitely recommend her.

Sent by Paul Doyle

I have just used Lorraine Hewitt - Travel Counsellors to book by recent holiday! I must say the service I received was first class, everything was sorted! I would therefore have absolutely no hesitation in recommending this service to anybody!

Sent by Rebecca Guest

Highly recommend. We booked our honeymoon with Lorraine and the service was so detailed and personal we will definitely come back. Lorraine found us a dream holiday which met all our requirements, the location was incredible the hotel & food beautiful amazing flights lots included and no detail missed. In addition there were so many personal touches to this booking that you simply don't get elsewhere and most importantly it was great value. Book with confidence.

Sent by Penny Kirk

Managed, with a lot of support from Lorraine, to find a product that suited our needs and finally came in at a price that was acceptable.

Sent by Bernard McCarron

The service I received from Lorraine at Travel Counsellors was exceptional...I would not hesitate to recommend Travel Counsellors to friends and colleagues .

Sent by Francis Oliver

A very easy process to book with Lorraine - very friendly and very professional.

Sent by Beryl Bailey

Realy pleased with all the attention to detail we have recieved from Lorraine as our travel consultant. Nothing is too much trouble. Thank you for your help.

Sent by David Parry

We appreciate the time and consideration to making our holiday very special, your patience and help has provided us with a holiday we are both looking forward to and I have no doubt we will book with your good self again and I know I / we will recommend you highly.

Sent by Elaine Furber

I just want to say a BIG thank you for sorted out our holiday. I was becoming frustrated, not knowing where to book. But thanks to you we got the hotel that we really wanted. I am really looking forward to going now, it looks amazing.

Sent by Tazeen Usmani

Amazing service from Lorraine Hewitt. Thanks for organizing a fabulous weekend away in Budapest for my birthday. We had a wonderful time and you have booked us in the BEST hotel I have EVER stayed in. Really stunning and everything is perfect. Thank you again.

Sent by Beryl Bailey

Thank you Lorraine Hewitt Travel Counsellor for all your help booking our holiday!! Nothing was too much trouble , even had a lesson on how to get to grips with my fairly new tablet!! Great job. Great service! Wont book with anyone else.

Sent by Fiona King

The Lovely Lorraine, with Patience a Priority to You

Sent by Trudy Leigh

Thanks to Lorraine for being informative and giving me as many options as possible before booking.

Sent by Michael Hewitt

Great service, very efficient and straightforward booking process.