Based in Lanchester

Karen Topping

It's Nice To Meet You

Hello, thank you for visiting my webpage.

My name is Karen and I am a Personal Travel Counsellor based in Durham.

I have a huge passion for travel and have over 27 years of experience in the industry, 17of these working as a manager in a well-known multiple high street agency.

During my career I have been fortunate enough to travel extensively to many fantastic destinations including Florida, The Maldives, Thailand and The Caribbean. More recently I have enjoyed great holidays with my family in Europe with superb family facilities such as Tenerife, Cyprus and Majorca.

Working with Travel Counsellors allows me to do what I do best, go the extra mile for my clients. I will provide you with the highest level of customer service and help your ideas and thoughts become a reality. I am flexible and available at times when my clients need me. I can help you devise, plan and secure all your travel plans, whether it be a weekend away or your trip of a lifetime.

My customers love the fact that they will always speak to me personally. In an on-going survey conducted by Travel Counsellors, it showed that 100% of my customers would return to me to book a holiday and they would also recommend me to their family and friends.

So whether it be a family friendly, adult only, wedding, honeymoon, UK Break, cruise, city break, ski, flight only or long haul tailor made, I look forward to discussing your plans with you and showing you what a Personal Travel Counsellor can do.

Call me for an informal chat about your holiday plans and let me work my magic!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Family Day

20 August 2014

I joined Travel Counsellors just under a year ago and had heard all about the ‘Family Fun Days’ so as soon as this year’s was announced at Alton Towers I quickly registered my husband, daughter and I to attend. There was great excitement as the day approached as Jessica, our 4 year old, had never been to a theme park before and was very excited to visit CBeebies Land and also to meet some other Travel Counsellors in ‘real life’! The day itself was fantastic and the organisation brilliant. From the moment we arrived we felt we were part of something special. It was lovely to wear the specially designed t shirts and to be able to recognise other Travel Counsellors and smile and have a chat with them throughout the day. It was a great opportunity to meet people that I had only spoken to ‘virtually’ before! Over the delicious lunch we had a short presentation from Steve Bryne, our Managing Director and Angela Hall from Royal Caribbean Cruise Line showcasing their fabulous cruises. Something Steve said really stuck a chord with me. He spoke about Travel Counsellors and how the day was for them and their family’s to enjoy, as that’s what Travel Counsellors is all about. This is one of the main reasons I joined Travel Counsellors, it really is like being part of a large extended family. The company support and encourage you to succeed in your business with fantastic training and technology, plus the business development team are always there to support you. I can spend more time with my husband and our daughter and can work around the school run, meaning I am available for my clients at hours that suits them and am always only a phone call away. I feel so lucky to have achieved a perfect work and family life balance. My family thoroughly enjoyed our first Travel Counsellors family fun day and shall definitely be there next year - although we hopefully won’t get as wet on the log flume next time! I’m looking forward to celebrating my first year as a Travel Counsellor and cannot wait to see what the future holds. I absolutely love what I do and have only one regret – why on earth didn’t I become a Travel Counsellors earlier!

Tunisia

01 April 2014

I have just returned from Tunisia with my husband and young daughter. We stayed at the Sahara Beach Hotel in Skanes and thoroughly enjoyed our stay. Upon arrival we were greeted with a cool drink and escorted to our room. The room was small and basic but spotlessly clean and had everything you need in it. The hotel is lovely with a large swimming pool, relaxation pool, children's pool, entertainment pool and indoor pool. I must admit we didn't brave the outside pools as they were cold but the indoor pool was great! There are two restaurants at the hotel; the main buffet restaurant which serves a wide variety dishes at every mealtime and the snack bar by the beach which serves freshly made pizza, burgers and sandwiches. The animation team work endlessly from first thing in the morning to last thing at night keeping the guests entertained and the children happy in a fantastic children's club. There are nightly shows which are great to watch in the show bar with a drink or two! The hotel is spotlessly clean and the staff are really friendly and will welcome you with open arms. We really did enjoy our stay and will return. If you would like any further information please just get in touch.

Haven Lakeland Holiday Park

01 October 2013

I recently visited Haven Lakeland Holiday Park for a three night break with family members ranging in age from three to 68! The holiday park is in a fantastic location and was spotlessly clean. The staff cannot do enough to help you. The facilities are excellent and include three pools, one indoor and one outdoor. An on-site shop, crazy golf and children's play area. What really made our break was the parks location. The park is in a fantastic location and during our weekend we visited Grange Over Sands, a small town which is only a 10 minute drive and packed with shops, cafes and a lovely park with a large lake, ideal for feeding the ducks! We also stumbled across Cartmel, a lovely little village. There happened to be a village fete taking place which involved everything from Morris dancers to duck racing, we felt like we had been transformed back in time! And of course no visit to the Lake District is complete without going to Windermere. There is lots of stunning scenery to be seen which can be enjoyed on land or on one of the many boats on the lake. The holiday park is definitely worth another visit as we only saw a small fraction of what this area has to offer. We will be back!

Maldives

01 October 2013

I have travelled to the Maldives twice with my husband and both times it has been out of this world. We stayed at the Sun Island Resort, travelling by seaplane which gives you spectacular views of the islands. Upon landing we were given a warm welcome drink and a refreshing face towel, both of which were gratefully received after such a long journey. We were taken to our water bungalow which was truly breath-taking with sun loungers on the patio with steps leading directly into the clear shallow ocean. The Maldives are beautiful and it’s fair to say we didn't do too much except relax for two weeks, lazing by the pool having our drinks replenished by the poolside waiter! We did however, do an excursion to see the dolphins. We were up and on a boat by 5.30am to see the dolphins in their natural habitat, and amazing and well worth the early start. The hotel itself is fantastic and spotlessly clean, the staff work so hard and always have a smile for you. On tip I would give is make sure you travel all inclusive as the drinks and food are very expensive as everything has to be imported into the islands. If you are looking for a perfect honeymoon or just a completely relaxing holiday, the Maldives is for you.

Costa Adeje

29 September 2013

We have been on our family holiday to the Sunwing Resort Fanabe in Costa Adeje for the past two years and cannot fault the hotel or area. Upon arriving at the hotel, first impressions are that it's not as 'glitzy' as others. By this I mean that there aren't any chandeliers or marble flooring in reception. What you soon come to realise is that this hotel is very practical for families. The Sunwing Resort Fanabe is spotlessly clean with three swimming pools, the main pool, toddler pool and baby pool. The apartments have everything you could need in them - kitchenette including coffee machine, microwave and a large fridge. If you upgrade to a 'Happy Baby room' you also receive a highchair, play-mat and baby bouncer in your room. The staff here are outstanding, always smiling and happy to help and the two children's characters make any child's holiday perfect! Outside of the hotel in Costa Adeje you will find many shops, bars and restaurants all at very reasonable prices. The nightlife is on the quieter side but there are some lovely bars on the promenade to sit and watch the beautiful sunsets I cannot praise this hotel and resort enough; both are ideal for a perfect family holiday. We love it so much we are going for a third time. Hope to see you there!

My customer stories

Sent by Colin Leigh

Karen was excellent planning our trip to two cities in the USA. No issues checking onto flights & hotels booked for us were excellent. We have since booked another two holidays & our friends also use Karen for booking holidays now.

Sent by Andrea Somerville

Karen is always extremely helpful and takes into account the things I ask for when looking for a holiday. Nothing is ever too much trouble for her. She takes all the stress out of looking for a holiday

Sent by Emilia Soulsby

Fab service - above and beyond.

Sent by Emma Pallister

I would definitely use Karen again and recommend her without a doubt for a swift, easy booking at a good price. Her customer care skills are excellent and nothing is too much hassle for her.

Sent by Wendy Snowball

Karen helped me all the way very patient as I had to work flights around my return to work and my other friends needs too.

Sent by Michelle Limond

Karen was very quick and efficient, she took everything I had said and produced is with the most extensive e-brochure, we then booked just a couple of hours later!

Sent by Warwick Sotheran

Excellent service and always quick to reply with any questions.

Sent by Dawn Ridley

Excellent service.

Sent by Karen Humphreys

Karen is always patient, as we are quite fussy customers more so since we Have children. She dies not mind the amount of times we go back with further questions. Great advice and recommendations too.

Sent by Norma Williams

Karen was wonderful. Every step of the way she has been perfect. A credit to herself and travel counsellors.

Sent by Kirsty Cordiner

The whole experience has been quick and easy and any questions I've had you have responded quickly. Will definitely use again xx

Sent by Emma Sanderson

Fantastic experience. Karen is so helpful and makes it all so easy - 5*+ service - thank you so much

Sent by Alison Holtham

Great service, really prompt responses to all my questions. Have never used a travel agent before but would again to organise this type of holiday

Sent by Carole Summerscales

Amazing service from start to finish. Nothing too much trouble just perfect.

Sent by Crystal Pears

Karen was extremely helpful and helped me find our perfect family honeymoon. Nothing was too much hassle and she worked late at night which suited me more as a full time worker. Would 100% recommend her.

Sent by Charlotte Keen

I most definitely will use you again as well as recommend your service to my friends and colleagues! Very, very pleased with how Karen handles every last detail - takes so much stress off travelling.

Sent by Lisa Lewarne

Karen has been brilliant from start to finish very friendly it's our first time away abroad and she's been very helpful in sorting everything out for us thanks karen

Sent by Maria King

Karen was so helpful.. It was really difficult to coordinate the booking because we were two families with different schedules and trying to pin everyone down at the same time was... well.. difficult to say the least but she smoothed the process out so well. Thank you Karen!

Sent by Sharon Holt

Karen is so easy to contact and has a very professional approach. I have recommended her to numerous friends already and they are all happy with her services

Sent by Lynne duerden

Excellent service all sorted out ,without any stress tailor made to our needs. Would definitely use her again

Sent by Karen` Hindmarch

Very helpful and efficient service & saved me lots of money as well as time. Highly recommend.

Sent by Christopher Jelley

Karen was amazing and very patient with us as we tried to choose our summer holiday. I will almost certainly be using Karen again and will be telling as many people as I can to take the hassle and stress out of holiday booking and use Karen instead.

Sent by Bruce Kilsby

Super service, took all the hassle away from me. Karen booked four flights and three hotels for us. Would definitely recommend her service.

Sent by Robert Mossman

I have always found Karen extremely helpful with my bookings and any queries I have are dealt with quickly and efficiently.

Sent by Michael Hume

We have used Karen for the last three years now and have no plans to use anyone else. She is always on the other end of the phone and always has an answer to any question. We always get a great price. I would not hesitate to recommend her to friends and family. She is a credit to your company.

Sent by Kameron Abbas

Karen has been fantastic and we feel like we have found someone we can trust and work with for our future holidays. Being a young family we all try to lay our foundations and family holidays are a big part of that. Thanks Karen.

Sent by Linda Wilson

This is my third time of using Travel Counsellors and I have always had very good service from my Counsellor, Karen Topping, who has always been sympathic to my needs as a disabled person. I would have no hesitation in recommending her.

Sent by Pauline Watson

Thanks Karen for organising our trip so quickly and with absolutely no stress for me. You were great.

Sent by Lianne Inglis

I am very happy with the service provided by Karen she is very nice and is always more than happy to help with any questions I've already told friends and family of this great service.

Sent by Norma Henderson

I would always book with Karen because the journey is planned and supported from the departure to the return, and any query is always answered.

Sent by Julie Huntingdon

Great service, very friendly and knowledgable. I wouldn't hesitate to recommend Karen.

Sent by Joanna Hibbert

As I work 9-5 week days most of my correspondence with Karen was outside working hours however Karen was very helpful and always responded to my (many) questions promptly. I really valued Karen's vast knowledge and patience with me to ensure we booked the perfect holiday for us. Karen's prices were very competitive and I have already recommended her to one of my friends.

Sent by Karl Cook

Karen was extremely helpful in finding us the perfect holiday to celebrate my wifes 50th birthday in Portugal. Within hours of contacting her she was able to provide us with the holiday we wanted within our budget. We won't trawl the internet in future for the best holiday deals, we will just contact Karen! Thanks Karen for being awesome!

Sent by Derek Irwin

Karen is a lovely girl and very easy to talk to. She goes out of her way to find us the best deal. Travel Counsellors are very lucky to have Karen.

Sent by Patricia Graham

Karen couldn't have been more helpful when organising our family holiday to Florida - nothing was too much trouble. One of my grandsons is disabled and has to be fed through his stomach with a special feed. Karen arranged with the airline for additional baggage allowance and also alerted the airport!

Sent by Clare Paolo

Karen has been brilliant. Updating us with reduced costs and encouraging us to book with different options. Fantastic, friendly service.

Sent by Glenda Gaskell

Excellent service, Karen is so friendly it is like talking to a friend and telling her exactly what I wanted and very quickly she sorted it out for me. Will use her again. Thank you Karen

Sent by Pat Topping

All arrangements were put in place for our holiday with a disabled member of our party. There is nothing for us to do except get to the airport and it should all go smoothly.

Sent by Maccine Hall

I have already recommended Karen on several occasions and she has been able to help with their requests. Very happy customers.

Sent by Kathryn Graham

Karen is fantastic, she constantly revisited my holiday requirements to get the best deal for me!

Sent by Anthony Jones

Prompt and good service received, thankyou.

Sent by Rob Topping

Good, friendly, competitive professional service and available at a time that suits me.

Sent by Bob Mossman

Very impressed with the service received from Karen & would certainly recommend her to my friends and family.

Sent by Karren Read

It has been a great pleasure using Karen Topping to help us find a perfect holiday! She has been very professional throughout and always responds to any emails/queries very promptly. Would not hesitate to use Karen again and to recommend her to family and friends. Thanks Karen.

Sent by Mike Hume

I wasn't too sure about booking away from a travel agent shop but after a recommendation from a friend, I spoke to Karen. She could not have been more helpful and her knowledge was first class. She also made us a large saving from our previous quote which was fantastic. I would without question, send any friend or family member to Karen.

Sent by Alison Toner

Karen is very pleasant and helpful and we would not hesitate to use her services again.

Sent by Karen Wright

Karen is very professional and has found us a perfect cruise for a special birthday. Karen totally understands our needs and I will recommend her to everybody!!

Sent by Lynne Duerden

We arrived home yesterday from Bulgaria at 3.00pm after a brilliant, well planned holiday. The weather was abnormally cold for the first 4 days thus the resort closed early and there was very little open. Although I would definitely not describe it as a 'Club 18-30' holiday we had a lovely stay and were extremely well looked after by the hotel staff. We had heating in our rooms as well as the rest of the hotel and with the 7th floor view and beautiful upgraded suites we were allocated it was a pleasure to be there. The private transport you arranged for us with Resort Hopper was on time and very attentive to our needs with travelling with a wheelchair passenger. We also received excellent service from airport assistance and had good flights both ways. We did manage to get 2 days of sun at the end of our break and as we left it was definitely returning to good temperatures! Thank you once again for putting together such a good package for us and I will be in touch again soon.